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  A dealer won't give me any more than £8000 for my Audi A6 against a BMW Z4 - is he trying it on? 14 May 2010 (Ask HJ)
  I have a 2005 55-plate Audi A6 Avant 2.7 TDI S-Line with full leather, Hi-line MMI, 11 months MoT and FSH with 90,000 miles. I have today been to BMW Stafford...
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  Previous crash damage was not disclosed on a car I now own - what are my rights? 8 Dec 2017 (Ask HJ)
  In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my...
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  Volvo V50 airbag control unit - can you help? 21 Jan 2015 (Ask HJ)
  I've had some problems with my 2008 (08) Volvo V50 D5 Geartronic, which I bought from Johnsons Volvo two years ago. At that point the car had done 35k...
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  The tyres on my Peuegot 208 are noisy, are there quieter alternatives? 17 Mar 2023 (Ask HJ)
  I own a Peugeot 208 GT fitted with Michelin Primacy 4 205/45/17 tyres, which are quite noisy. I understand that among others, the Hankook Ventus Evo 3...
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  Road debris has damaged my van - who is liable? 18 Jan 2023 (Ask HJ)
  Road debris has caused over £900 worth of damage to my Renault Trafic. It happened on the A48, close to junction 49 on the M4 motorway in Wales. A tree...
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  Should I buy a Hyundai i10 without a service history? 27 Jul 2021 (Ask HJ)
  I am in the process of buying a 2011 Hyundai i10 which has done 25,000 mileage, one previous owner. The service history looks good but stops at 2016 (which...
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  What happens to a PCP or PCH agreement if the car owner dies? 20 Apr 2021 (Ask HJ)
  What normally happens in the event of the incapacity or death of someone who has taken out a PCP or PCH agreement? Can it be transferred to a spouse? Also,...
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  I'm at a loss when it comes to options and trims. Any advice? 8 Jan 2021 (Ask HJ)
  We are both in our 70s and live in Somerset where these are very narrow lanes etc. We go to Cardiff frequently so motorway driving and a bit of city. We...
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  Is Cazoo any good? 13 Mar 2020 (Ask HJ)
  I’ve seen a selling site called Cazoo. I’ve not heard of it before. Is it reputable?
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  Our son had an accident on a country lane with a tractor and trailer - who is at fault? 22 Aug 2019 (Ask HJ)
  Our son had a crash on a 'C' class road, with no white lines. He was approaching a blind left-hand bend, on a road which he drives every day, so he is...
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  Is a 1998 MGF Abingdon a rare car? 25 Jul 2019 (Ask HJ)
  Is a 1998 MGF Abingdon a rare car? Apparently, only 500 were produced. How can I find out the value?
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  Are there any dash cameras that have traffic sign recognition? 14 Jun 2019 (Ask HJ)
  Are there any dash cameras that have traffic sign recognition and pick up speed limit signs and display the speed on their screen? I find this more useful...
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  How do I unlock a Ford Fiesta radio? 9 Jul 2018 (Ask HJ)
  My granddaughter just got a Ford Fiesta, but the radio code for it is wrong. How do we unlock the radio?
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  Following an accident in a CCTV-monitored car park, can I request the footage of the incident? 4 Jun 2018 (Ask HJ)
  My granddaughter has the customary black-box installed by her insurance company in her Vauxhall Adam. As she was driving in the car park she parks at for...
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  I'm being charged for a new windscreen on a van I hired - what should I do? 8 Mar 2018 (Ask HJ)
  I hired a van to move house, but I'm now being charged for a replacement heated windscreen because of a 7mm x 3mm stone chip (which I believe could have...
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  Why should I pay to protect my no claims bonus? 23 Feb 2018 (Ask HJ)
  I am shortly to renew my car insurance and to protect my no claims bonus of nine years, maximum, the charge is £30. For what? It does not seem to me to...
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  A car hit my car, with a towbar fitted, and broke my fuel tank - why won't my insurer cover the cost of repairs? 11 Oct 2017 (Ask HJ)
  I was sitting in my Toyota RAV4, with a towbar fitted, at a set of traffic lights when I was rear ended. I thought there was no real damage, but when I...
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  I have serious safety concerns about Smart motorways - what's your opinion? 29 Jun 2017 (Ask HJ)
  I commute along part of the M60, which for the last three years has been in the process of being "upgraded" to a Smart motorway. It has been without a...
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  A towed vehicle hit my wife's car on a roundabout - who's liable? 15 May 2017 (Ask HJ)
  My wife is due in court in July for an accident that happened in December 2015. She turned right on roundabout (already negotiating around) when a car...
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  What's the different between N1 and M1 vehicle classification? 12 Dec 2016 (Ask HJ)
  I have just bought a Ford Transit Custom double cab to replace my old Volkswagen T5 Transporter Kombi. Why is the Volkswagen an M1 category and the Transit...