Showing results in  Ask HJ [Show all channels]

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  I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook? 3 Sep 2017 (Ask HJ)
  I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the...
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  The paint is peeling on my 2013 Volkswagen Golf - what are my options? 2 Jun 2017 (Ask HJ)
  I bought my Volkswagen Golf GT 2013 from a main Volkswagen dealer last year and the paint has started to peel on the bonnet, front and rear bumper. What...
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  Clutch failure - should the classic dealer pay for repairs? 20 Aug 2016 (Ask HJ)
  I've just bought a restored 1971 Porsche 911t from a specialist dealer for £70,000. After just 100 miles the clutch failed and I had the car recovered...
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  Used car has faulty CD player - what are my legal rights? 7 May 2014 (Ask HJ)
  I purchased a 2004 Honda Accord yesterday and on the way home noticed CD player and clock didn’t work. I called the seller and they told me to disconnect...
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  Can a car dealer sell a car as 'sold as seen'? 10 Aug 2010 (Ask HJ)
  I am considering buying a used car from an online car dealership. However, upon asking about the warranty, I was told the cars are sold as seen. Do they...
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  Two year gap between build and registration date - do I have any redress with the dealer? 10 Dec 2016 (Ask HJ)
  What is the legal position regarding buying a used car with a 2009 registration, which turns out from the VIN number to have been built in 2007 but not...
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  Do traders have to declare Cat D cars? 26 Feb 2015 (Ask HJ)
  I bought a used car from a trader recently, only to later discover it is a Cat D. Is this legal? Surely the trader should have told me about this?
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  Thanks for your help with my problematic 2009 Volswagen Golf TSi. 23 Nov 2013 (Ask HJ)
  You may be interested to know that my 2009 1.4TSi Golf has had a new engine put in it, free of charge. Despite the car being slightly over three years...
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  Faulty used car - should the dealer pay for the repairs? 15 Dec 2012 (Ask HJ)
  My daughter has bought her first car, a 2002 Peugeot 206 from a ‘private dealer’. Within days the engine management light came on and the car has spent...
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  I bought a used car from a dealer less than three weeks ago and the gearbox has failed - what is my comeback? 27 Apr 2019 (Ask HJ)
  I bought a used car from a dealer less than three weeks ago and the gearbox or clutch has failed. What is my comeback?
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  Can I cancel the order of my new car based on its undisclosed accident history? 3 Mar 2017 (Ask HJ)
  I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no...
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  How long should the warranty be on a used car? 20 Dec 2016 (Ask HJ)
  How long is the warranty when you buy a used car?
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  Faulty Volkswagen Eos - can I ask the dealer to fix it? 13 Nov 2013 (Ask HJ)
  I bought a 2008 Volkswagen Eos five months ago and am concerned about the DSG gearbox and the roof which is leaking. Can I still take the car back to the...
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  I bought a car that doesn't have the features advertised - what can I do? 2 Apr 2019 (Ask HJ)
  I bought a 2013 Skoda Yeti about three weeks ago. I discovered that it did not have rake and reach steering. It was advertised as a Yeti SE and in the...
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  Water pump failure on a used car - what are my rights? 14 Feb 2015 (Ask HJ)
  I recently bought a 2007 MINI Cooper from a dealer with a three month warranty. Within a few weeks of ownership, the car suffered a water leak and I’ve...
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  What are my legal rights on this issue? 10 Aug 2013 (Ask HJ)
  I bought a fiat ducato van from a dealer and three days later it went wrong I took it back and he replaced an injector, charged me a further 200 quid...
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  Missing items from a used car 27 Mar 2011 (Ask HJ)
  I have bought a car and when I checked car on day of purchse, I found that service record book, code card and anti-theft locking wheel nut were missing....
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  I bought a car that was possibly written off - where do I stand legally? 12 Aug 2017 (Ask HJ)
  I've just bought a car on finance. When the company went to change the logbook online, the system wouldn't work. We filled out a form for a new logbook...
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  I viewed a used car in the dark. I bought it but have since discovered cosmetic issues. What now? 26 Oct 2020 (Ask HJ)
  I just bought a 3-year-old car from a main Toyota dealer. It was top money. The advert did not give any indication of the condition but you would expect...
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  I bought a car that turned out to have been previously damaged - what can I do? 22 Jul 2018 (Ask HJ)
  I bought a Kia Cee'd ex-hire car over a year ago. It was just over a year old. It started developing problems after a year and it appears I have purchased...