Faulty Volkswagen Eos - can I ask the dealer to fix it? | Ask Honest John

What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Faulty Volkswagen Eos - can I ask the dealer to fix it?

I bought a 2008 Volkswagen Eos five months ago and am concerned about the DSG gearbox and the roof which is leaking. Can I still take the car back to the vendor and ask them to fix it, or is five months too long?

Asked on 13 November 2013 by pennythedog

Answered by Honest John

Any significant problems that were present or developing on the date of sale remain the dealer's responsibility for six months from date of sale: www.honestjohn.co.uk/faq/consumer-rights/

Tags: automatics legal and consumer advice technical issues water leaks

Similar questions

My new car has a leaky roof - does the dealer have to refund the purchase price?

I bought a brand new car in March this year. When it rained, the water leaked into the car. I sent it to the dealer to fix it, but it's not been successful and it still lets water in. What can I do? Should...

Ford Focus leaking water but deal won't help - what should I do?

We bought our Ford Focus from new 16 months ago. Recently we noticed the footwells and the spare tyre in the bootwell had taken in water. We contacted our dealership whom said this was nothing to do with...

Water ingress on Alfa Mito

I bought a used (2009) Alfa Romeo MiTo last December. I took it back in January for a water leak in the boot and the rear window was re-bonded, but this did not fix the problem. I complained again, recently,...

Related models