What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Refine by channel:
Ask HJ (1222)
Forum (185)
News (94)
Article (17)
FAQs (3)
productReview (3)
Sort by: Relevance | Newest first | Oldest first
-
Can I reject an ex-driving school car? 22 Jul 2014 (Ask HJ)
Approximately 3 weeks ago I purchased an 8 month old Audi car from an Audi main dealer. I have now discovered from the V5C issued by the DVLA that the... -
Faulty Range Rover - should the dealer pay for the repairs? 29 Sep 2014 (Ask HJ)
I have a 2006 Range Rover Vogue, which has developed a problem with the ignition. If you remove the key you cannot get the key back into the ignition.... -
Consumer rights - was I mis-sold my Skoda? 6 Oct 2015 (Ask HJ)
Having checked on Skoda website, I find that my car is one of the vehicles effected by the emissions cheat. I feel strongly about mis-selling and potential... -
Renault Kadjar fault - does the dealership have to fix it? 24 Jan 2022 (Ask HJ)
I have had my Renault Kadjar for less than two months and it has been in the garage twice. This time the engine management light has come on and it's saying... -
Is a replacement fly wheel covered by my warranty? 14 Jan 2022 (Ask HJ)
I bought a used 2017 Audi A6 Avant in April 2021 with 29,000 miles on the clock from a main dealer. It's now January 2022, the car has a mileage of 45,000... -
There's a fault with a car we bought from a secondhand dealer. Do we have to pay for diagnostics? 5 Jul 2021 (Ask HJ)
A car we bought from a secondhand dealer clearly had a fault on purchase but we only detected it when driving home on the motorway. Do we still have to... -
I was sold a Euro6-compliant car, which I've now discovered isn't compliant. What can I do if I was mislead about buying the vehicle? 3 Mar 2020 (Ask HJ)
I have a car that was sold to me as Euro6 compliant due to the AdBlue system. However, when entering the reg number on London's ULEZ checker it states... -
Is a dealer obliged to offer a warranty with a used car? 18 Oct 2019 (Ask HJ)
When buying from a recognised large garage are they obliged to offer a warranty of some sort of time. Or is there an age of car limit? -
My new car has been off the road for four weeks - can I reject it? 1 Dec 2018 (Ask HJ)
I purchased a new Jaguar XF Portfolio in September. Within the last ten weeks, the vehicle has been off road for just over four weeks due to a major software... -
I'm having trouble changing gears in my 2007 Vauxhall Vivaro - what is the issue? 10 Apr 2017 (Ask HJ)
I've been driving our recently purchased 2007 Vauxhall Vivaro and, after doing approximately 800 miles, the gears now have to be "forced" into place. Even... -
What are my rights if I bought a used car with no service history? 21 Dec 2016 (Ask HJ)
I bought a used Mercedes-Benz C Class from a Mercedes-Benz dealer in February 2015. It's a 62 plate and there is no service history on the database for... -
I recently bought a used Ford Fiesta but the air conditioning needs re-gassing - must I pay for this? 9 Jun 2010 (Ask HJ)
I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with... -
We bought a car on the understanding the cambelt had been changed but it has not - where do we stand? 3 Sep 2019 (Ask HJ)
I bought a car online on the understanding they would change the cambelt. I was told that the car had a new cambelt and water pump last year. When delivered... -
Three chances to repair a fault? 3 Mar 2012 (Ask HJ)
How do I reject my brand new car? It was given to me by the dealer with the speed dial not working correctly. They want three chances to fix it, but... -
Am I owed a refund after repeated issues with my new car? 3 May 2020 (Ask HJ)
I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were... -
A buyer is asking for a refund on a car I sold. What should I do? 11 Dec 2020 (Ask HJ)
I sold my Cat C car and was honest about it. I have the written transcript. The buyer asked if her mechanic could check the car over and I agreed. I said... -
Legal rights over a faulty used car 7 Nov 2015 (Ask HJ)
My son purchased an Audi A4 Estate in November, 2014 from Car Giant. He did so on a HP agreement financed through Car Giant. He also purchased an RAC Warranty... -
Our car has hidden accident history - what are our rights? 25 Mar 2015 (Ask HJ)
We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local... -
MoT advisories and broken air con, should the dealer pay? 23 Jul 2022 (Ask HJ)
I bought a 2016 DS DS3 Cabrio a month ago from a main agent dealer. I've taken it to a local dealer who has given it MoT advisories for the auxiliary drive... -
Can I reject a car I bought online? 1 Jul 2022 (Ask HJ)
I purchased a car from an online dealer. It was delivered, had a mechanic check it over and he said it's not possible it passed an MoT in February 22 as...
.jpg)
