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What are my rights over my car's faulty brakes? 21 Nov 2016 (Ask HJ)
How many miles is it reasonable for disc brakes to last on a Suzuki Swift? It passed its MoT five days before we purchased it, only to find that it needs... -
Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund? 18 May 2020 (Ask HJ)
Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of... -
What's causing the awful handling on my Vauxhall Vivaro? 18 Apr 2017 (Ask HJ)
I have recently bought a 2008 Vauxhall Vivaro but the handling is awful. It drifts from left to right and feels like driving on snow. It has new alloys... -
Bought a car - how do I return it? 1 Feb 2016 (Ask HJ)
I bought a used Vauxhall Insignia two weeks ago. The sales guy told me that the car had a full service history and I paid for a two year extended warranty.... -
Rejecting used car - how do I do it? 24 Nov 2015 (Ask HJ)
My daughter bought a used car from a very large dealership in June. The car first refused to start approx two months later. then it began to refuse to... -
What are the seller's rights after the vehicle is paid for and taken away? 26 Jul 2014 (Ask HJ)
I have sold a motorhome privately, but the buyer has come back a week later saying the dual fuel water heater is leaking and the gas does not work on it.... -
Should I sue my local dealer over a flat battery? 12 Mar 2014 (Ask HJ)
I bought a new Ford S Max six months ago and the car has suffered a flat battery on 10 occasions. As a result, it has been in the dealership for repairs... -
Discovered my used car has undisclosed repair - what should I do? 9 May 2016 (Ask HJ)
I bought an ex-demonstrator from a main dealer but, after some months, I suspected there had been some bodywork repair on the rear quarter. I would have... -
Missing service history - what should I do? 13 Feb 2015 (Ask HJ)
We have just purchased a three year old Hyundai i20 from a main agent. However, according to the service history, the first service was performed 18 months... -
Does a dealer have to say if a car is an ex-hire car? 21 Aug 2023 (Ask HJ)
Bought a two year old Peugeot with two previous owner from a main dealer just a few hundred yards from my house. After I had the car serviced I checked... -
Discovered my Caddy has a damaged engine 5 Jun 2014 (Ask HJ)
A few months ago I bought a 2008 Volkswagen Caddy van. I soon realised that it had been sold with a damaged engine, but was unable to get the seller to... -
MINI One gearbox failure 3 Aug 2016 (Ask HJ)
I bought a second hand MINI One with a full service history from a local dealer. It had 52k on the clock and was five years old. After eight weeks I returned... -
Used car warranty - what does it cover? 17 Dec 2012 (Ask HJ)
I recently purchased a 2006 Audi A4 Avant quattro £8500. It was 34 days ago, and as of two days ago, the DPF light has come on and won't go off. And now... -
I bought a Smart car two months ago which has an electrical problem - should the warranty cover this? 15 Sep 2010 (Ask HJ)
I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I... -
Should a dealer replace my new car if the front suspension snapped? 10 Apr 2017 (Ask HJ)
The left suspension/wishbone snapped on my 2017 Mercedes-Benz GLA 220d 4Matic. Would this be a manufacturing fault and would Mercedes-Benz replace it with... -
Can I claim under warranty for a broken flywheel? 4 Jan 2017 (Ask HJ)
I've owned my 2009 Nissan Qashqai for three weeks with warranty but the fly wheel has gone. Can I claim anything as I've had to get a new clutch and fly... -
Faulty used car - what should I do? 2 Jun 2014 (Ask HJ)
I bought a 2005 Jaguar X-Type three months ago from a local dealer. I have already had to replace a failed rear differential and now the transfer box... -
Worn out used cars 10 Aug 2011 (Ask HJ)
I bought a Rover 75 from a dealer 3 weeks ago and a garage check told me that the track rod ends were worn and need replacing. The dealer told me that... -
The way my black box was installed has damaged my car - what rights do I have? 31 Dec 2018 (Ask HJ)
The way my insurer installed my black box messed up my car to the point where the fan stopped working and the engine overheated. What rights do I have... -
Timing chain failure on BMW X3 7 May 2014 (Ask HJ)
We brought a 2007 BMW X3 from a second hand car dealer, but 10 weeks later the timing chain failed. The garage where we brought the car have said they...
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