Showing results in  Ask HJ [Show all channels]

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  Which comfortable car for chauffeuring my elderly mother? 9 Feb 2013 (Ask HJ)
  I am seeking help for my current problem. I need a car to chauffeur my elderly mother which will give her excellent comfort, which will be reliable. I...
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  How can we protect our car from corrosion cause by rock salt? 20 Jan 2020 (Ask HJ)
  Living up North our roads can be liberally sprinkled with copious amounts of corrosive rock salt. I do believe it has become a 'finer' salt that is used...
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  I'm replacing my diesel Land Rover Evoque for a petrol SUV - what do you suggest? 31 Mar 2017 (Ask HJ)
  I recently had the 'restricted performance' limitation appear on my 2013 diesel Land Rover Evoque (it has done 35,000 miles). I stopped and switched off,...
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  Trader won't give refund over dangerous van - what are my options? 19 Nov 2013 (Ask HJ)
  I have recently purchased a 2007 Fiat Ducato from a trader. Within a day of buying it, the clutch pedal started sticking and the speedo would only work...
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  My 2011 Audi A3 broke down the day after the emissions fix - can you offer any advice? 6 Feb 2017 (Ask HJ)
  Can you publish some advice about the owners considering whether to get the Volkswagen "fix" being applied to EA189 engines actually implemented? I sold...
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  Audi A6 Avant blowing white smoke 29 Jul 2016 (Ask HJ)
  I recently bought a 2007 Audi A6 Avant 2.0 TDI. It had previously been sitting idle for a month or two, but drove fine on the trip home. However, after...
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  Ford Fiesta cutting out? 15 Sep 2015 (Ask HJ)
  My wife's Fiesta 1.6 Ghia (54) is cutting out while driving. The water pump and thermostat housing were replaced at the garage along with the timing belt...
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  Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty? 4 Jun 2021 (Ask HJ)
  I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the...
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  What should I replace my Audi 100 with? 19 Aug 2019 (Ask HJ)
  My father and I have owned a 1988 Audi 100 2.0e Avant that's been in the family since new. We've put over 210,000 miles on it. It's a lovely comfortable,...
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  Reconditioned turbo keeps whistling - is this normal? 7 Sep 2017 (Ask HJ)
  The engine management light came on in my 2012 Nissan Qashqai 1.6 diesel, which has done 42,000 miles. RAC diagnosed and exhaust and throttle control actuator...
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  Dispute with the AA 18 Jun 2015 (Ask HJ)
  We recently bought a Volkswagen Scirocco from a dealer in Birmingham. Before completing the sale we employed the AA to carry out a so called 'Comprehensive...
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  I've bought a faulty Hyundai Coupe privately - do I have any consumer protection? 16 Aug 2010 (Ask HJ)
  I bought a 2003 Hyundai Coupe 2.7 privately. The car was described as having an occasional misfire but still driving fine. When I collected the car all...
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  Rejecting a car as not fit for purpose 19 Jan 2013 (Ask HJ)
  In August 2012 I bought a 2008 BMW 330i from my local main dealer. The car appeared to be in superb condition with around 15,000 miles on the clock. However,...
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  Should I spend £2000 on repairs for my Volkswagen Golf or trade it in for a new Kia Picanto? 5 Aug 2010 (Ask HJ)
  I bought a 2002 Volkswagen Golf automatic in June 2006 for £6500. Milage was only 16,000. I used it for the last four years and added 20,000 miles on it,...
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  How can I counter what is a fraudulent insurance claim against me? 13 Dec 2018 (Ask HJ)
  Recently, after an emergency stop, my foot slipped of the pedal and I moved forward slightly, but I immediately put my brake on. Unfortunately I touched...
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  Our 2003 BMW 3 Series is consuming a lot of oil - do you know what's going on? 13 Nov 2018 (Ask HJ)
  We purchased (privately) a 2003 BMW 3-Series 1.8-litre petrol automatic in late 2016, with 49,000 recorded miles. It has a stamped BMW Service Record,...
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  Missing service history - what are my rights? 13 May 2014 (Ask HJ)
  I recently purchased a used (2012) BMW X3 from a franchised dealer. The dealer confirmed in writing that the vehicle had a full service history and was...
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  Oil pump drive & turbo charger 22 Jul 2012 (Ask HJ)
  I have owned a 56 plate Audi for 10 months. Unfortunately a lady crashed into the car when stationery (on the 6th June 2012) and this resulted in car requiring...
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  What advice do you have on buying a Toyota Alphard? 5 Jan 2022 (Ask HJ)
  My daughter and her husband are thinking of buying a Toyota Alphard as an alternative to a Mazda Bongo. What are the service intervals? Does it have a...
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  Do I follow roadworks speed limits or smart motorway speed limits when both appear? 29 Oct 2020 (Ask HJ)
  Smart motorways are very ambiguous and I genuinely don't know what speed to drive. I drive regularly on the M3 and between junction 4a and 2 is 'smart'....