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  Car dealer now claims he's a private seller - what are my rights? 28 Sep 2013 (Ask HJ)
  Three weeks ago I bought a 2001 Skoda Fabia from an individual who sells cars for a living. He doesn’t have a forecourt, but does have a website with multiple...
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  Engine has run out of oil after a service – is the garage to blame? 12 Nov 2013 (Ask HJ)
  My car has had a service done recently, but after a few days the engine oil ran out. I discovered that the engine oil filler was open with no cap. Am I...
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  I just bought a used car, which suffered power loss suddenly. Can I reject the car for a refund? 13 Jul 2021 (Ask HJ)
  I've just purchased a 2018 Peugeot 3008 1.5 diesel EAT8 auto. After a short break during a journey, the car suffered power loss, limiting the speed to...
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  I have just discovered that the car I bought three years ago was actually written off previously - what can I do? 27 Nov 2018 (Ask HJ)
  I have just found out that a car I bought from a dealer three years ago was actually written off as a Class D insurance claim in 2006. I wasn't told and...
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  What are my consumer rights against a one-man trader? 6 Feb 2013 (Ask HJ)
  I bought a car from an individual that trades Clios from his home and works as a mobile mechanic. He sold me the car for £595 - a bargain. I asked...
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  Can I reject a faulty used car after seven months? 15 Sep 2013 (Ask HJ)
  For the past two weeks my 2010 Skoda Favia vRS has been consuming a lot of oil. The dealer has had two attempts to fix it (a breather modification and...
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  My used car has an oil leak. Can I reject it? 5 Nov 2020 (Ask HJ)
  I bought a 2011 Audi Q7 but spotted an oil leak a few days after buying. The seller is repairing it for me. Can you advise regarding my rights to return...
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  I unknowingly bought a damaged used car from a dealer. What are my rights? 24 May 2020 (Ask HJ)
  I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door...
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  Odometer tampered with on a Land Rover Freelander II. What are my rights? 16 Nov 2016 (Ask HJ)
  I purchased a 2010 Freelander II five months ago from a main Mitsubishi dealer. Last weekend a transmission error was displayed on the dashboard, at...
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  Rights and wrongs 4 Sep 2010 (Ask HJ)
  My son has recently purchased a SAAB 1.9 diesel. When taking a journey shortly afterwards he noticed a sound from the rear, which he thought was a bearing...
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  Trader vics 10 Jul 2010 (Ask HJ)
  I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the...
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  A dealer lied about the condition of a car I bought. What do I do? 28 Oct 2020 (Ask HJ)
  When I bought a used car recently, I asked about the MOT and was told it was done on the 7 October. I then asked about advisories and was told it had none....
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  How can I unearth my car's hidden accident history? 20 Jul 2014 (Ask HJ)
  I've recently found out that a vehicle I purchased in April has, what seems to be, some major repaired accident damage. The previous owners (hire car company)...
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  MoT advisories on recent purchase - should they be fixed? 20 Apr 2013 (Ask HJ)
  My Wife has just purchased a 2nd had Mazda 3 from Arnie Clark. On several occasions she asked if the MOT was ok and if anything came up. She was told that...
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  The car I recently purchased has several faults - what are my rights? 8 Nov 2021 (Ask HJ)
  We’ve purchased a 2019 Nissan Qashqai and in the 10 days we've had it we've had a number of problems with it. We had tyre pressure warning light come...
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  Can we reject a car because the dealer lied about the service history? 9 Jul 2017 (Ask HJ)
  My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the...
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  Does the Consumer Rights Act apply to low value used cars? 1 Mar 2018 (Ask HJ)
  The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act...
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  I bought a car from eBay without doing an HPI check and have now discovered it’s Cat N write off - what can I do? 1 Jul 2018 (Ask HJ)
  I just purchased a vehicle without doing an HPI check before and bought the car from eBay but now discovered it’s total loss Cat N. I need help please?
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  Is the engine oil light coming on a serious concern? 6 Jun 2017 (Ask HJ)
  I purchased a 2008 Vauxhall Corsa 1.2 recently. Today it drove fine, but after an hour of driving I stopped to go to the shop and when I came back and...
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  Can I reject my faulty used car? 6 Oct 2014 (Ask HJ)
  A few months ago I bought a Toyota Previa diesel (2002) with 64,000 miles on the clock. Within two weeks it required a new clamp on a hose. It also needed...