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Pain in Spain 15 Aug 2009 (Ask HJ)
We own a property on Formentera, which is a small Spanish owned Island near to Ibiza. We pay Spanish local property tax (IBI) and for refuse collection... -
Our van is faulty and the dealer has failed to fix the issues - what do we do now? 7 Nov 2017 (Ask HJ)
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage... -
Rejecting a new car for pulling to the left? 9 May 2013 (Ask HJ)
In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled... -
Roadside scams in London - be warned... 9 Oct 2012 (Ask HJ)
Due to our slow moving traffic in central London a variety of scams have been invented to part motorists from their money. Sad to say I fell prey... -
Dealer can't fix the used car I bought 28 Sep 2012 (Ask HJ)
I bought a 13 month old 20,000 mile Peugeot 3008 from Peugeot dealer 4 weeks ago. There were about 7 or 8 issues needing attention when I picked car up... -
BMW can't solve my 3 Series M Sport's gearbox problem - how do I return the car? 18 May 2010 (Ask HJ)
I would very much welcome your advice on a continuing problem I have with my BMW 320d M Sport Coupe which I purchased brand new in February 2008. On hill... -
Power fearing 22 Aug 2009 (Ask HJ)
I have just come from the Vauxhall Owners Network where I have been checking how many other complaints there have been regarding the Electric Power Steering... -
Toyota Yaris making strange noises - what's the cause? 3 Dec 2013 (Ask HJ)
I have a 2001 Toyota Yaris 1.3 with 154,000 miles on the clock. I recently noticed a different engine noise when in the higher gears; the frequency/sound/tune/vibration... -
What should I replace my Honda CR-V with? 18 Sep 2013 (Ask HJ)
I am replacing my 2007 Honda CR-V. I like the Honda and feel it has a high specification, especially when compared to BMW/Audi. I find the BMW X3 to be... -
Lex loather 22 Aug 2009 (Ask HJ)
Further to the recent letter from P.W., of Dyserth that drew attention to the possible risks of buying a car when the vendor is not in the UK, I'd like... -
Vapour trial 31 Jan 2009 (Ask HJ)
The story of the waste of public funds on 'carbon reduction' consultants in 29th November was, as you commented, unbelievable. This caught my attention... -
Discovered accident damage on my new car - is the dealer liable ? 1 Jan 2015 (Ask HJ)
I purchased a Skoda Superb (2008 model) four months ago from a local dealer. The car only had 20 miles on the clock and was fine to start with, but a few... -
My daughter's damaged car has been off the road for four months - what can we do? 10 Jun 2019 (Ask HJ)
My daughter's Ford MPV is in the process of being repaired having been ravaged internally by a rat. It has now been off the road for about four months,... -
My car suddenly veered off the road and crashed - any idea why? 29 Sep 2012 (Ask HJ)
I was driving my one-year old Audi A3 at about 40mph on a rural road near my home when the car suddenly veered to the right, crossed the road, knocked... -
How can I ensure my 3-week-old Ford Ka's accident damage is repaired correctly? 12 Jul 2010 (Ask HJ)
My 3-week-old Ford Ka was hit from the rear at around 30mph whilst we were waiting to turn right. The car has gone to my insurer's 'approved' repairer... -
I have various unresolved issues with my Honda Civic Type-R. What should I do to have them fixed? 24 Jun 2010 (Ask HJ)
I purchased a new Honda Civic Type-R in July 2009 with 19 miles on the clock and a few cosmetic issues. It came minus rear parking sensors and mats as... -
A car supermarket sold me a car with defective tyres - and won't pay for replacements? 10 Aug 2018 (Ask HJ)
I purchased a car from a car supermarket and over the first week of driving observed that there was an excessive vibration present a motorway speeds. I...