50 TDI 286 Quattro S Line Tiptronic 5dr

Worst Audi

I purchased my brand new Audi A7 on 21st October 2018.

I had it for around a week and the following issues started occurring:

Oil level low and loud wind noise from the front window.

The car went to inchape Crawley, now called hardwoods Crawley and they topped up the oil and reviewed the issue with the noise from the window.

Since then I started getting further issues intermittently and the vehicle has been going in and out of Crawley Audi ever since. The following further issues were :

One touch button not working rear driver side Leaking window Sensors MMI system turning off Car coughing Wind noise Front washer left remains open Cameras don’t work sometimes Navigation system doesn’t work sometimes Rattling dashboard Grinding noise from a wheel at low speed Oil level very low Ad blue level low Rear camera jutters when turning vehicle Pre sense not working properly


I was given many excuses and the car kept going back .

Recently these further issues came up :

Warning signs for :
Lane departure inactive due to surroundings Beam assist inactive due to surrounding Distance warning sensor inactive

The above I was told was due to mist but that’s not the case and is a complete lie I believe. I was completely misguided.
Washer cap remained open and the Audi technician sanded the plastic off to rectify the problem !
Sensors go off randomly
Rattling noise still comes from the dashboard which has not been fixed. The technician apparently used some tape around the seal but the rattling continues.
And the most concerning issue is the gearbox warning light. This has come on many times, and the the last time I picked the car up from Audi hoping it was fixed, but it lasted 30 minutes and the same issue came up again. I took it straight back and has been with them since.

I have provided videos of these problems and emails can prove the ongoing problems I have had with this nightmare of a car since I have purchased it.

I have been told that Audi uk will take the car back, however I still have to pay for the monthly payments until that happens.

My grievance is that I was told that Audi were AWARE of the ongoing mmi issue on the new models before I was sold the A7. Why was I sold a car and the aforementioned problem not disclosed to me?
My vehicle has been with Audi Crawley for the last two months. And I have been told that Audi shall take the car back but after many emails I have given up . No one from vwfs or Audi uk has updated me with what is happening and still I am paying for it whilst it sits with Audi hardwoods in Crawley for nearly two months .
I again emailed the head of Audi Andrew Doyle, who got another robotic customer services exec to email me telling me that they shall deal with me once the pandemic is over. However they are happy to continue selling cars ! They expect me to keep paying for it and not drive it.!!

Never ever will I be doing business with Audi again. A complete disgrace of a company and the service is the worst.

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