Mercedes-Benz B-Class Review 2024
Mercedes-Benz B-Class At A Glance
Is the Mercedes B-Class a genuine people carrier or just a slightly bloated version of the Mercedes A-Class hatchback? We're still not sure - but that doesn't really matter, as most buyers will head straight for the SUV section of their nearest dealership when shopping for a new family car.
While the latest Mercedes B-Class isn't as versatile as traditional people carriers like the Volkswagen Touran, it does offer a little more space and a higher seating position than the A-Class. And recent updates mean it's more competitive than ever - although that isn't saying much in a class that pretty much includes it and the new BMW 2 Series Active Tourer.
There's plenty of standard kit, including navigation, smartphone integration and the Mercedes MBUX system. This is a voice controlled infotainment assistant which responds to commands when you say 'Hey Mercedes'. Kind of like Alexa but on the move.
With a similar style to the excellent A-Class, it's not just the design that impresses but also the feel of the materials used and the quality of the finish. There's plenty of space too and it feels more roomy inside than you'd expect, making it a proper alternative to a family SUV.
The B-Class certainly creates a relaxing and serene environment to travel in, with comfortable seats, little wind noise and excellent ride quality. Yet it still handles well with lots of grip, and is surprisingly keen in corners with not much in the way of body lean.
The boot is usefully large, too, and more than big enough to cope with what a family can throw at it every day. The wide boot opening and low lip mean getting awkward things like pushchairs in the back is easy.
You don't get a huge choice of engines in the B-Class these days... it pretty much comes down to whether you want petrol or diesel power. Most buyers will be better looking at the former, which is a 1.3-litre unit badged the B200. This now has mild-hybrid electrification, although you can't currently buy the B-Class as a 'proper' (or plug-in) hybrid or as a pure-electric vehicle.
The Mercedes B-Class is quite a niche choice, although it looks smart and feels pretty special inside. We reckon the new BMW 2 Series Active Tourer feels noticeably fresher, although some buyers will prefer the image (and comfort) provided by the B-Class.
Looking for an older model? You'll want our Mercedes-Benz B-Class (2012-2018) review.
Reviews for Mercedes-Benz B-Class's top 3 rivals
Mercedes-Benz B-Class handling and engines
- Engines range from B 180 Automati to B 250 Automatic
- Readers report Real MPG to be between 41–65 mpg
Mercedes-Benz B-Class 2024: Handling and ride quality
When it comes to relaxed comfort and effortless progress, the Mercedes-Benz B-Class is an ideal choice. It rides well, dealing easily with poorly surfaced roads while at motorway speeds there's very little wind noise for what is an MPV.
While it's no SUV, it does have a slightly raised driving position, especially compared to the A-Class, which means better visibility when driving in town or parking. The near vertical rear helps here although all models come with a reversing camera as standard so you've no excuses...
In fact, the B-Class is very well equipped as standard, which goes some way to justifying the high list prices. This means even the entry-level model has Dynamic Select, which gives you different drive programs with setting options for the engine, transmission and steering.
In reality, we doubt many people are buying a B-Class for its dynamic prowess. It's much happier as a relaxed cruiser where you can enjoy the excellent ride quality. While it's not as fun to drive as a BMW 2 Series Active Tourer, it is a tad more comfortable.
That said, push it into a bend and it handles surprisingly well for an MPV. With good body control and plenty of front end grip, the B-Class will happily tackle corners.
Mercedes-Benz B-Class 2024: Engines
Buy a new Mercedes B-Class today and you'll get a choice of two engines, badged the B200 or B200d.
Despite its name, the B200 is powered by a 1.3-litre petrol engine, now with a small degree of electrical assistance (meaning it's classed as a mild hybrid). It produces a fairly reasonable 163PS, while there's an extra 14PS available for short bursts of acceleration.
The 1.3-litre engine used in the B200 is paired with a seven-speed dual-clutch automatic gearbox. This is fine on the move but does feel a bit hesitant at low speeds, which gets frustrating. The Steptronic transmission used in the BMW 2 Series Active Tourer feels much smoother.
Although the 1.3-litre engine is quite small for a car of this size, it's generally powerful enough for day-to-day driving. There's enough sound insulation that most of the noise and vibration doesn't make its way into the cabin, although it will sound a little gruff if you work it hard.
The alternative is the Mercedes B200d, which uses a 2.0-litre turbodiesel engine paired with an eight-speed dual-clutch auto gearbox. We haven't yet tried this combo but, as with all diesels, we'd only recommend it if you cover a lot of motorway miles (or need the torque of diesel power for towing).
A plug-in hybrid Mercedes B-Class was briefly offered - badged the B250e and pairing the 1.3-litre petrol engine with an electric motor. This sold in small numbers and has now been dropped. You can still buy a plug-in hybrid A-Class, though, so it's not inconceivable that we'll see a return.
Mercedes-Benz B-Class 2024: Safety
The Mercedes-Benz B-Class gets a maximum five-star safety rating from Euro NCAP, with high scores for occupant protection and safety assists.
Of course you get autonomous emergency braking, lane keeping assist, a driver attention alert and speed limit assist, while further features including blind-spot assist are available.
Mercedes-Benz B-Class 2024: Towing
The maximum braked towing weight for the Mercedes B-Class is 1,500kg, so it will tow smaller caravans if needed.
Engine | MPG | 0-62 | CO2 |
---|---|---|---|
B 180 | - | - | 111–127 g/km |
B 180 Automati | - | 9.0 s | 140 g/km |
B 180 Automatic | - | 9.0 s | 125–141 g/km |
B 180 d Automatic | - | 9.8 s | 112–138 g/km |
B 200 | - | - | 128 g/km |
B 200 Automatic | - | 8.2 s | 126–149 g/km |
B 200 d Automatic | - | 8.3 s | 115–145 g/km |
B 200 MHEV Automatic | - | - | 138–147 g/km |
B 220 Automatic | - | - | 116–141 g/km |
B 220 Automatic 4Matic | - | - | 153 g/km |
B 220 d Automatic | - | 7.2 s | 116–137 g/km |
B 250 Automatic | - | - | 143 g/km |
B 250 e | - | 6.8 s | 25–27 g/km |
Mercedes-Benz B-Class interior
- Boot space is 445–1600 litres
- Euro NCAP rating of five stars
Dimensions | |
---|---|
Length | 4419 mm |
Width | 2020 mm |
Height | 1465–1562 mm |
Wheelbase | 2729 mm |
Mercedes-Benz B-Class 2024: Practicality
There's plenty of substance go with the style inside, because the Mercedes B-Class fills its brief as a compact MPV perfectly. It feels very spacious inside, more so than you'd expect from a car this size. It's certainly not as cramped as the old BMW 2 Series Active Tourer, and broadly in line with the latest one.
Even very tall drivers will find a comfortable driving position thanks to lots of adjustment in the seat and steering column - more so than the old model - along with a high roof. The seats are quite flat yet surprisingly supportive and the fronts have an extendable under-thigh cushion.
There's equally good space in the back, much more so than the A-Class, which is ideal if you have toddlers in car seats or younger children with rear facing car seats. Here the flat seats are very helpful with the base of the child seat able to sit flush with the seat cushion.
You'd struggle to get three people in the back in comfort, the middle seat is narrow and firm while there's also a tunnel in the floor, meaning not much room for your feet.
On the plus side, the boot is usefully large and the low load lip and wide opening makes getting things like pushchairs in a doddle. From mid-2019, most models featured rear seats which can be moved forward and aft by 14cm to vary the Mercedes B Class's boot capacity between 455 and 705 litres. There's plenty of storage up front with big door pockets and a large central cubby between the front seats.
The Mercedes B-Class's exterior dimensions make it 4,419mm long, 1,796mm wide and 1,562mm tall. Basically, it's exactly the same length and width as an A-Class but around 120mm taller.
Mercedes-Benz B-Class 2024: Quality and finish
Compared to its main rivals (bar, perhaps, the recently launched new-gen 2 Series Active Tourer), the B-Class feels a step ahead. The interior is modern, well-finished and looks genuinely upmarket. Small MPVs may not be especially interesting, but the interior of the Mercedes makes this feel that little bit special.
It takes many elements from the A-Class including the neat circular air vents and the wide screen that sits across the top of the dash. The materials used all have a quality feel from the soft-touch materials to the piano black trim and the metal buttons (one of our favourite features).
Mercedes-Benz B-Class 2024: Infotainment
All Mercedes B-Class models now come with a 10.25-inch touchscreen display which sits alongside another 10.25-inch digital instrument cluster on all but the entry-level Sport Executive trim. It really lifts the cabin thanks to its beautifully sharp, bright graphics. Unfortunately, if you buy a lower-spec model without the twin display, you're left with a black plastic panel and two smaller screens (on pre-2023 cars) which looks a bit pathetic.
Unfortunately, the touchpad between the front seats was banished from the B-Class (and A-Class) range as part of the 2023 update. This was never as user-friendly as BMW's rotary controller, although it was easier than having to lean forward and touch the infotainment display (leaving annoying fingerprints in the process).
The way around this is by using the 'Hey Mercedes' voice-activated personal assistant, which works a bit like Amazon's Alexa. This works fairly well, although we find shouting at the car a little awkward - especially when you've got passengers.
Mercedes-Benz B-Class value for money
Mercedes-Benz B-Class 2024: Prices
With Mercedes B-Class prices starting from around £35,000, you'll pay quite a premium for a B-Class over a conventional family hatchback like the Volkswagen Golf. If you truly need no-nonsense family transport, you might be better off looking at a Dacia Jogger. Amusingly, you can almost get two of those for the price of the most affordable B-Class.
Still, the B-Class is a premium car with a price tag to match. And it's not actually woefully expensive when you compare it with other posh competitors. The BMW 2 Series Active Tourer is its closest rival and starts from around £33,500, while a Mercedes GLA SUV is nearly £38,000.
You get a decent amount of kit for your cash, too. Standard equipment on the Mercedes B-Class range now includes a 10.25-inch infotainment display, 18-inch alloy wheels, a reversing camera and selectable drive modes. There isn't really any need to blow the budget on a top-end model unless you really want to.
And, of course, you can save money by looking for a used or nearly-new Mercedes B-Class. The latest B-Class has been on sale since 2019 and an early example can now be picked up for as little as £18,000.
Mercedes-Benz B-Class 2024: Running Costs
Unsurprisingly, the diesel Mercedes B-Class is the most efficient in terms of fuel economy. But the difference between the petrol and diesel models isn't as great as you might think - the Mercedes B200 returns up to 46.3mpg while the diesel B200d manages 55.4mpg (depending on trim level and optional equipment).
Insurance should be fairly affordable, with both B200 and B220d models placed in insurance groups 21 to 23. Shop around for insurance quotes before committing to any new car purchase, especially if you're a young driver or have a less-than-perfect driving record.
One thing to bear in mind when shopping for a new B-Class is whether it has a list price (when new) of more than £40,000. If it does, you'll be stung by an extra £390/year in premium car tax for five years (from the second time the car is taxed).
Satisfaction Index
What is your car like to live with?
We need your help with our latest Satisfaction Index, so that we can help others make a smarter car buying decision. What's it like to live with your car? Love it? Loath it? We want to know. Let us know about your car - it will only take a few minutes and you could be helping thousands of others.
Help us with the Honest John Satisfaction Index nowMercedes-Benz B-Class models and specs
As of 2023, the Mercedes B-Class line-up is made up of Sport Executive, AMG Line Executive, AMG Line Premium and AMG Line Premium Plus Night Edition models.
Standard equipment on the Mercedes B-Class Sport Executive includes 18-inch alloy wheels, the Parking package, privacy glass, a 10.25-inch touchscreen media display (with Apple CarPlay and Android Auto) as well as the Mirror package.
The Mercedes B-Class AMG Line Executive builds on this with 18-inch AMG alloy wheels, AMG exterior bodystyling and a diamond radiator grille. The B-Class AMG Line Executive also adds the Night package, 64-colour ambient lighting, sports seats and a three-spoke sports steering wheel. A 10.25-inch instrument cluster is standard alongside the 10.25-inch media display.
The Mercedes B-Class AMG Line Premium adds keyless entry, a 10.25-inch digital instrument display and illuminated front door sills.
The Mercedes B-Class AMG Line Premium Plus Night Edition features multibeam LED headlights with adaptive highbeam assist, panoramic glass sunroof and traffic sign assist.
Dimensions | |
---|---|
Length | 4419 mm |
Width | 2020 mm |
Height | 1465–1562 mm |
Wheelbase | 2729 mm |
Miscellaneous | |
---|---|
Kerb Weight | 1405–1725 kg |
Boot Space | 445–1600 L |
Warranty | 3 years / 60000 miles |
Servicing | 10000–20000 miles |
Costs | |
---|---|
List Price | £34,825–£43,475 |
Insurance Groups | - |
Road Tax Bands | A–G |
Official MPG | - |
Euro NCAP Safety Ratings | |
---|---|
Adult | - |
Child | - |
Pedestrian | - |
Overall | 5 |
Currently on sale
Medium MPV | |||
---|---|---|---|
Version | List Price | MPG | 0-62 |
AMG Line Executive B200 7G-DCT MHEV Auto Start/Stop 5dr | £37,125 | - | - |
AMG Line Executive B200d 8G-DCT Auto Start/Stop 5dr | £38,225 | - | - |
AMG Line Premium B200 7G-DCT MHEV Auto Start/Stop 5dr | £38,725 | - | - |
AMG Line Premium B200d 8G-DCT Auto Start/Stop 5dr | £37,690 | - | - |
AMG Line Premium Plus B200 7G-DCT MHEV Auto Start/Stop 5dr | £42,375 | - | - |
AMG Line Premium Plus B200d 8G-DCT Auto Start/Stop 5dr | £43,475 | - | - |
Sport Executive B200 7G-DCT MHEV Auto Start/Stop 5dr | £34,825 | - | - |
Sport Executive B200d 8G-DCT Auto Start/Stop 5dr | £35,925 | - | - |
On sale until April 2023
Medium MPV | |||
---|---|---|---|
Version | List Price | MPG | 0-62 |
AMG Line Executive B200 7G-DCT Auto Start/Stop 5dr | - | - | 8.2 s |
AMG Line Executive B200d 8G-DCT Auto Start/Stop 5dr | - | - | 8.3 s |
AMG Line Executive Edition B250e 218 EQ Boost 102hp Motor 15.6kWh Battery 5dr | £36,845 | - | 6.8 s |
AMG Line Premium B200 7G-DCT Auto Start/Stop 5dr | - | - | 8.2 s |
AMG Line Premium B200d 8G-DCT Auto Start/Stop 5dr | - | - | 8.3 s |
AMG Line Premium Edition B250e 218 EQ Boost 102hp Motor 15.6kWh Battery 8G 5dr | £38,345 | - | 6.8 s |
AMG Line Premium Edition Plus B250e 218 EQ Boost 102hp Motor 15.6kWh Batte 5dr | £39,845 | - | 6.8 s |
AMG Line Premium Night Plus Edition B200 7G-DCT Auto Start/Stop 5dr | - | - | 8.2 s |
AMG Line Premium Night Plus Edition B200d 8G-DCT Auto Start/Stop 5dr | - | - | 8.3 s |
Sport Executive B200 7G-DCT Auto Start/Stop 5dr | - | - | 8.2 s |
Sport Executive B200d 8G-DCT Auto Start/Stop 5dr | - | - | 8.3 s |
On sale until August 2022
On sale until October 2021
On sale until April 2021
Model History
- October 2018: Mercedes B-Class launched
- December 2018: Mercedes-Benz B-Class prices announced
- June 2020: Mercedes-Benz B250e plug-in hybrid priced from £35,280
- October 2022: Updated Mercedes B-Class priced from £35,100
October 2018
Mercedes B-Class launched
The seats offer a flatter and, therefore, more comfortable seating position as well as a larger adjustment range, which also increases the maximum headroom. There is also more space in the width: at 1456 millimetres (plus 33 mm), the front elbow width now has the dimensions of a mid-range vehicle.
With seat climate control and multicontour seats with massage function, the new B-Class is available with optional extras that were previously reserved for vehicles from much higher segments. This opens the way to even better seating comfort.
The new seat kinetics is particularly good for the back. It can support orthopaedically beneficial changes of posture by regularly making minute adjustments to the angle of the seat cushion and backrest. The innovation is available for the front seats in combination with all-electric seat adjustment with memory function.
The improved entry aperture to the centre tunnel in the rear makes for a more accessible middle seat. The rear seat backrest comes as standard with a 40:20:40 split. Depending on version, from mid-2019 it will be possible for the rear seats to be moved by 14 centimetres and for the backrest to be folded into a steeper position to vary the capacity of the luggage compartment behind the rear seats between 455 and 705 litres.
With the rear seat folded down and luggage loaded to the roof, the luggage compartment, which is flat thanks to the adjustable load compartment floor, can accommodate up to 1540 litres behind the front seats. A folding backrest of the front passenger seat (optional extra, expected to be available from mid-2019) makes for an even longer loading length.
The new B-Class is the second car model after the A-Class to feature the MBUX (Mercedes-Benz User Experience) multimedia system, which ushered in a new era with Mercedes me Connectivity. Its ability to learn thanks to Artificial Intelligence makes the system unique. MBUX is customisable and adapts to the user. It thus creates an emotional link between vehicle, driver and passengers.
The new B-Class is initially available exclusively with dual-clutch transmissions. New here is the eight-speed 8G-DCT, which is used in combination with the larger diesel engine. Other new engines will follow, as will models with 4MATIC all-wheel drive. A 43-litre tank is installed as standard, while a 51-litre tank is optionally available, depending on the engine.
Engines are:
- B 180 (136PS and 200Nm) with 7G-DCT dual-clutch transmission (combined fuel consumption 5.6-5.4 l/100 km, combined CO 2 emissions 128-124 g/km)
- B 200 (163PS and 250 Nm) with 7G-DCT dual-clutch transmission (combined fuel consumption 5.6-5.4 l/100 km, combined CO 2 emissions 129-124 g/km)
- B 200 d (150PS and 320 Nm) with 8G-DCT dual-clutch transmission (combined fuel consumption 5.4-4.2 l/100 km, combined CO 2 emissions 119-112 g/km)
- B 220 d (190PS and 400 Nm) with 8G-DCT dual-clutch transmission (combined fuel consumption 4.5-4.4 l/100 km, combined CO 2 emissions 119-116 g/km).
December 2018
Mercedes-Benz B-Class prices announced
The Mercedes-Benz B-Class is now available to order, with prices starting from £26,975 for the B 180 Sport. The B 200 Sport is available from £28,525. The B 200 d Sport starts at £29,625, while the B 220 d AMG Line costs £32,375.
June 2020
Mercedes-Benz B250e plug-in hybrid priced from £35,280
The Mercedes-Benz B250e plug-in hybrid is now on sale, with prices starting from £35,280, for the B250e AMG Line Executive. The AMG Line Premium equipment line costs £36,780, while the AMG Line Premium Plus is £38,280.
The B250e features a 1.3-litre petrol engine, which generates 158PS and 230Nm, with an additional 101PS and 330Nm available from the electric motor. The on-board battery has a total useable capacity of 10.6kWh, meaning the B250e has an all-electric range of up to 42 miles.
The B250e officially delivers up to 235.4 combined mpg and emits 27g/km of CO2.
An 8G-DCT automatic transmission comes as standard, along with a 7.4kW AC on-board charger.
AMG Line Executive models come as standard with MBUX multimedia system, with ‘Hey Mercedes’ virtual assistant; privacy glass; heated front seats; Thermotronic climate control; 18-inch five-twin-spoke alloy wheels; Artico man-made leather and Dinamica microfibre upholstery; smartphone integration, including Android Auto and Apple CarPlay; 10.25-inch media display; Parking package; Mirror package; and wireless charging.
For an additional £1500, AMG Line Premium adds 10.25-inch digital cockpit; augmented reality for navigation; Keyless-Go locking and unlocking; ambient lighting, with a choice of 64 colours; illuminated doorsills with ‘Mercedes-Benz’ lettering; and Mercedes-Benz advanced sound system.
The range-topping AMG Line Premium Plus adds a panoramic sunroof; Multibeam LED headlights; memory seats for driver and front passenger; and Traffic Sign Assist. It costs £38,280.
The only standalone option for the B 250 e – available on AMG Line Premium Plus only – is the £1,495 Driving Assistance package. Driving Assistance includes Active Blind Spot Assist; Active Braking Assist with cross-traffic function; Active Distance Assist Distronic; Active Emergency Stop Assist; Active Lane-change Assist; Active Speed Limit Assist; Active Steering Assist; Evasive Steering Assist; Pre-Safe Plus; and route-based speed adaptation.
Given the B250e AMG Line Hatchback emits just 27g/km of CO2 (WLTP), and has an all-electric range of 42 miles, in the 2020-21 tax year company car drivers will pay only six per cent BIK. For 20 per cent taxpayers, this means just £12 per month.
October 2022
Updated Mercedes B-Class priced from £35,100
The updated Mercedes-Benz B-Class is now on sale in the UK with priced starting from £35,100 for a B 200 Sport Executive.
The B-Class is now available with either a 7 or 8 speed DCT gearbox depending on engine choice. An innovative belt-driven starter-generator or RSG also improves comfort and smoothness while driving. The RSG ensures a quieter start than conventional starters and allows ‘sailing’ with the combustion engine switched off during steady cruising. The RSG also on overrun recuperates and supplies the 12-volt and 48-volt batteries.
Technology in the new B-Class has been improved both inside and out. Firstly, the latest generation MBUX infotainment is now included, which brings things like the ‘Hey Mercedes’ virtual assistant, as well as cutting-edge navigation, telematics and a fingerprint scanner. Apple CarPlay and Android Auto are also standard, as is USB-C charging. Those opting for Premium Plus models will also benefit from a heads-up display and MBUX interior assistant, as well as the 360 degree Parking Package camera.
The car features new driver display graphics split across Classic, Sporty and Discreet. Each screen graphic features designs that bring the most important information to the driver depending on their journey and can be viewed on the 10.25-inch screen.
Exterior upgrades include new front LED headlights and rear LEDs, with a design that conveys power and dynamism. Wheel options for the B-Class start at a newly designed 17” alloy for the Sport Executive, going all the way up to a 19” AMG multi-spoke alloy for the AMG Line Premium Plus.
Inside the new B-Class benefits from 4-way lumbar support in the seats as standard, while a choice of either black or grey interior colour schemes are available. Also now standard is ambient lighting, while the B-Class has a new Star Pattern trim available as an option. Paintwork choices include up to three different solid paint finishes, five metallic paints and two MANUFAKTUR paints, all available at different costs.
Displacement |
cc |
1950 |
1332 |
Rated output |
kW/hp |
110/150 |
120/163 |
at |
rpm |
3.400 |
5500 |
Add. Output (boost effect) |
kW/hp |
- |
10/14 |
Rated torque |
Nm |
320 |
270 |
Combined consumption3 |
l/100 km |
5.6 - 5.1 |
6.6 – 6.0 |
Combined CO2 emissions3 |
g/km |
148.0 – 133.0 |
151.0 - 136.0 |
Acceleration 0-100 km/h |
s |
8.5 |
8.4 |
Top speed |
km/h |
219 |
223 |
What to watch out for
Owner supplied list of faults found with new Mercedes-Benz B180 AMG Line Premium Auto (with the new 1,332cc 4-cylinder petrol engine) purchased in May 2019: 1. Occasional “clunking” noise that appears to be from the lower front on the driver’s side. Mercedes Response: "Despite several road tests and checking the full suspension and running gear we have not been able to find or replicate the complaint." 2. Engine surges on taking-up drive intermittently, and especially when moving off from cold. Mercedes Response: "Despite several road tests from cold and a full electrical diagnostic we have not been able to find fault or replicate the complaint. My technician has noted the drive/engine is normal. We have updated the control unit with the latest software on this engine and gearbox control units." 3. Reverse gear selection is not positive intermittently, sometimes repeated selection is necessary to engage reverse gear, and this occasionally affects Drive selection. Mercedes Response: "Despite several road tests from cold and a full electrical diagnostic we have not been able to find fault or replicate the complaint. My technician has noted the drive/engine is normal." 4. Keyless locking does not always function on driver exiting car, repeat attempts to lock needed or use fob button. Mercedes Response: "We have been unable to fault the system. As discussed I feel this is a characteristic of the vehicle." 5. Hazard proximity alarm sensors are too sensitive, constant alarm sounds when adequate hazard clearance exists. Mercedes Response: "We found the Parktronic control unit was defective, It has been replaced with a new Parktronic control unit. 6. Hazard proximity alarm sensors sound intermittently when completely clear of obstacles, and also seems to detect pavement/driveway access as hazards. Mercedes Response: "As above. We found the Parktronic control unit was defective, It has been replaced with a new Parktronic control unit." 7. Driver’s side wiper blade appears to catch on windscreen outer frame surround intermittently, depending on extent of rain. Mercedes Response: "We found the wiper arms required adjusting, We set to correct adjustment." 8. Starguard Body Protection coating, has resulted in excessive residue being present on non-metallic trim which is very difficult to remove, and also coating not polished off the body fully. Mercedes Response: "This has not been done yet, We will valet the car before you collect it." 9. Owner’s Handbook pages bent backwards inside document wallet, reported on collection of car. Mercedes Response: "Supplied new owners hand book." 10. Mercedes Type ‘C’ connector lead missing on collection of car, but replacement has been provided.