Possibly applied them several times in quick succession and all but emptied the servo, hence the vastly increased pedal pressure needed to stop, Citroens (and many others) are overservoed anyway, losing the assistance would be a shock to anyone who didn't realise what was going on.
Worth getting the whole system checked out by a good indy though (its finding one of these gems thats the key to happy and cost effective motoring), might be a weak servo pipe collapsing, though without looking i'm not even sure if these have a flexible pipe, the AA fellow will probably have considered that when he checked it over.
IF she pumps the pedal several times to empty the servo without the engine running, and then feels the brake effort required she might recognise the similar feeling, wouldn't do any harm at all and might give her some valuable knowledge should the engine ever cut out and such a thing happen for real on the road.
edit...don't suppose there's a tennis ball floating about in the drivers footwell?..;)
Edited by gordonbennet on 02/09/2012 at 10:54
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