Shogun went in for minor fan belt squeak. Garage resolved but noted that the Cam chain was loose and noisy. Advised not to drive it or face engine failure. Took advice and left it for investigation. garage found that cam chain tensioner was broken. They suggested new tensioner. Authorised that. They replalce the tensioner and returned car. £400.

I was very happy that we had escaped disaster... or so I thought. 3 months later cam chain jumps off bottom end and car stops with several broken valves and fingers up top.

Garage suggest repair at cost of £2k. Manager advised we'd been warned of worn chain. We had not. Only of broken tensioner and we had authorised that work; mentioned above.

I have asked manager via receptionist to come to some arrangement over the costs of this £2k repair. No response.

Am I right to expect some support on repair? E.g. discount at least on labour?

I expected that if they replaced the tensioner they would also check the chain for wear?