thanks for the reply kit came from a VAG group approved parts distributor, all new OEM audi parts have a 2 year warranty, therefore am claiming for the resultant damage and destruction of the engine due to premature failure of a brand new audi part - 130 miles following fitment and subsequent failure!

vehicle is out of warranty anyway (2005 with 60k on it), I would not usually trust audi dealers to perform a cambelt change with all the correct parts, based on previous experience. my independent has been liasing with audi who supplied the faulty part but to no avail, I will be getting the car back on the road, my independent is stepping up to the mark on this - just seems totally unfair we have to stomach the costs and loss of vehicle (6 months) for something caused by a faulty part from audi, covered by audi warranty. hence the independent engineers report - which is pretty conclusive,

they say the report is irrelevant and only an audi inspection finding is valid (already performed by my mechanic, engineer and their mastertech who all agreed the cause was premature part failure initially - now the story from audi has changed - I don't have this in writing from audi unfortunately - they only seem to deal by telephone it seems. I hope to have the audi uk claim rejection in writing soon, to which I will respond setting out the inconsistencies, I do feel I am hitting a brick wall with their total refusal to look at the independent evidence.

Edited by Avant on 28/11/2010 at 16:17

Hi Lucy, you're obviously more knowledgeable than me on this (& any other legal matter) so perhaps you can tell me why the customer would have a claim against the manufacturer's parts warranty when he did not purchase it from them.

Like I said earlier, I would have thought his claim would have been against the repairer who suplied & fitted the part.

It looks as if you are saying that the parts warranty transfers to the owner of the vehicle it is fitted on; yes?