I am appealing a parking ticket but have received no response, what should I do?
I recently received via the post a Notice to Keeper from parkmaven alleging I had not paid for a a parking charge in The Shires Shopping Centre, Trowbridge. I did pay the £1.00 charge and I have a photo of the machine displaying this fact. I paid using my iphone using Apple Pay and this transaction appears on the phone. I also have a charge showing on my Bank Statement for £1 payable to YourParkingSpace.co.
I have made numerous attempts to submit an appeal but their system keeps displaying an error message. I have also sent emails requesting advice but to date have had no reply.
What would you advise I do next please?
I have made numerous attempts to submit an appeal but their system keeps displaying an error message. I have also sent emails requesting advice but to date have had no reply.
What would you advise I do next please?
Asked on 26 June 2024 by Peter Colven
Answered by
David Ross
If you have been unable to contact the parking operator by phone or email, we would suggest sending a written appeal by recorded post as you can then evidence that you have made an appeal within the appeal window. You may also wish to consider contacting the trade body if the operator is a member of one. You can read our in-depth guide to appealing a parking ticket here: www.honestjohn.co.uk/advice/driving-advice/parking.../
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