Recently my wife pranged both off side doors thanks to those stupid steel bollards that are only about a metre high and cannot readily be seen (Sainburys). I had to claim as it meant 2 new doors and a whole side respray, about £1800 quids worth. When I collected my car it looked great and still does, however that is not the problem. Ever since collecting it, every time I start the engine the computer flashes an audible and visual warning that I have a lights failure(Skoda/VW technology) All the lights work perfectly so the problem is non existent but still very annoying. I persevered for a couple weeks or so, thinking the computer glich will go away, no such luck. Then I had to return the car for the new doors to be adjusted. I pointed out the light failure problem and they said they would investigate. When I collected the car the problem was still there and they said they checked all the connections which are fine but could not cure the problem. They said they would book it into a main dealer for a dignostic check but if the fault was nothing to do with them I would have to pay for it all. I pointed out the fault was not there prior to their work on the car, so ergo they must have caused it however innocently. Also who decides who caused the problem? A stalemate at present. I now have to return my car again to have a door gaiter refitted and would like to confront them again about this problem. I really would like to know where I stand and would I be chasing shadows. They certainly contributed to the problem when they worked on the car as the problem was not there prior to that. Do they have an obligation to return my car in the same state of operation as when they received it? A little tester for the remarkable LucyBC me thinks! Any sensible comments welcome. Concrete
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