I wasn't amused a while ago to buy a brand new Tom Tom and find its maps were well out of date (most obvious error being new A1M road in Yorkshire). I spoke to them and they said a new map was available which I would have to pay for (about £35 I think). But I'd only bought the Tom Tom the week before - surely it should come with the latest maps, or at least they should let you download them for free if you have recently purchased! And they couldn't even confirm whether the A1M was on the new maps or not.
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