Dealer damaged my new car before delivery - can I ask for an alternative?

I bought a new car using finance and made a deposit. The day the car was supposed to be delivered, I received a call from the dealer as they noticed the windscreen was damaged and they cannot deliver it....

My new Audi Q5 hasn't come with the options that were promised - what do I do?

I have bought a new Q5 2017 and ordered some options on the car. However they aren't 100% complete as per list on the Audi website and brochure. I've paid for these options and now being told that that...

Can I claim for transporting a faulty car back to the dealer?

I recently bought a second hand car. It developed a fault after a few days and my garage says it is unroadworthy. The dealer is refusing to refund so I am making a small claim. Should I claim the cost...

I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do?

I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the purchase I checked the V5 from which it is clear...