Can I request that the Volkswagen emissions fix is not carried out on my car?

I have a 2009 Volkswagen Golf Plus with the EA189 engine. I have had two letters regarding the recall to reset the engine controls. I had done 40000 miles since new and it is returning 51mpg with no problems,...

Is my DSG gearbox going to become problematic?

I own a Volkswagen Golf SV with a DSG six-speed gearbox. I have seen your reports that there have been many problems with these boxes. My car is coming up to three years old and has only done 23000 miles....

A positive outcome after the Volkswagen emissions fix caused problems to my car

I wrote to you in March about my 2010 Golf 2.0 TDI which had frequent problems after the emissions upgrade. I thought I would update you that Volkswagen has replaced the EGR valve free of charge. A courtesy...

Should my car need new rear brake discs after just 12,000 miles?

I have a 2015 Volkswagen Golf GTI that has done less than 12,000 miles and which has just had its 2 year service at my Volkswagen main dealer. They have told me that the rear discs and pads need replacing...

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

Is there a way to check if my dealership did the emissions fix without my consent?

Is there a definitive test that can be carried out to determine whether or not my dealership has carried out the software fix without my consent? My 2010 Volkswagen Golf 1.6 TDI is due for its MoT in May....

Am I safe to consider any of the VAG diesels on the used market?

I'm looking to replace my car with a used Estate/SUV and at the moment am discounting all VAG diesels because of the doubtful emissions fixes. Am I safe to consider any of the VAG diesels on the used market?

Should Volkswagen pay a goodwill contribution to my Polo 1.2 engine replacement?

I bought my 2011 Volkswagen Polo 1.2 TSI in June 2016 and noticed this week that the oil level as been going down and the light came on. I took it to an independent Volkswagen specialist who told me that...

What seven-seater could you recommend that's economical, reliable and safe?

My wife and I have a young and growing family. Our 2009 Audi A3 Hatchback 1.9 TDI is now creaking at the seams and we're looking for a secondhand practical vehicle. It needs to be capable of carrying up...

What petrol SUV/crossover would you suggest for the best mpg?

We're looking for a petrol automatic SUV/crossover with good mpg and fully spec'd for short daily use, with occasional long journeys. We are looking at the Volkswagen Touareg, Hyundai Tucson and Honda...