Emissions fix was applied by Volkswagen against my wishes - what are my rights?

My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...

What small, economic, reliable car do you recommend for £6000?

I'm wanting to buy a small, economic car for my 19 year old daughter to travel between university and our home. I really don't want to pay more than £6000, however, want a safe reliable car that will also...

Is a car that's been standing for 18 months likely to have engine issues?

I'm thinking of buying a 2013 Volkswagen Passat Estate 1.8 TSI that's apparently been standing for 18 months. The owner (one from new) has passed away, but the car was garaged whilst he was not well enough...

Has the emissions fix ruined the DSG in my Volkswagen Touran?

I took my Volkswagen Touran along for the emissions fix last Tuesday. The very next day, the car lost power at 40mph. The same thing occurred the next day and the next. On Saturday I stopped at a roundabout,...

I'm losing antifreeze but don't see any leaks - what could the problem be?

I hear a gurgling sound in the dashboard of my Volkswagen Passat and I'm losing antifreeze. I don't see any leaks. Do you know what the problem could be?

Should I worry about the DSG box on my 2007 Volkswagen Golf?

I've just purchased a 2007 Volkswagen Golf DSG. Should I worry about the DSG if the car has only covered 13,000 miles?

The EGR valve in my Golf Plus is faulty - should I have the emissions fix anyway?

My Volkswagen dealer has advised against carrying out the emissions software update on my Golf Plus because they say there is a fault in the exhaust gas recirculation valve. The car drives fine and no...

Could you recommend me a car that's easy to get in and out of?

Joint problems mean I have incredible difficulty getting in and out of any seating. I love my 1995 Mercedes-Benz C-Class, it has only done 60,000 miles and runs like a rocket. But as I approach my 70th...

My car has been in for repairs for 16 weeks - should I keep it?

I bought a Volkswagen Passat Estate from a big car supermarket last year for £18,000. It was 10 months old, had done 5000 miles and was in immaculate condition. Had it week weeks when the emissions light...

Can I request that the Volkswagen emissions fix is not carried out on my car?

I have a 2009 Volkswagen Golf Plus with the EA189 engine. I have had two letters regarding the recall to reset the engine controls. I had done 40000 miles since new and it is returning 51mpg with no problems,...