£500 goodwill payment not been paid - what should we do?

Following a power steering pump failure on our 2011 Ford Grand C-Max, the local Ford dealer agreed to replace the entire steering rack at a cost of £1200. Though the car was out of warranty, Ford UK agreed...

Ford Focus fault codes - what do they mean?

My 2006 Ford Focus diesel is displaying fault messages when starting, with "engine system fault" then "speed inhibitor enabled". The car performs normally at highway speeds and only has this issue from...

Buying a Ford Grand C-MAX - which engine is best?

I am thinking about buying a new Ford Grand C-MAX. The dealer says the new 1.1 engine is powerful enough to carry a full load with seven adults and luggage. Is this correct? It seems like a rather small...

Think my car has a hidden accident history - can I reject it?

Three months ago I purchased a used 13 plate Ford B-Max 1.0 Titanium from a dealer. Upon owning the car my wife and I noticed that the rear bumper is a completely different colour tone to the rest of the...

Water coolant leak. Leak identified but unsure of how to fix it.

I have discovered a coolant leak from my 2000W Fiesta Finesse after hearing hissing. After a few days i've now identified the leak. I'm no expert with engines so i'm unsure as to the actual location name....

Electric wing mirrors are not working after car wash

A few weeks ago I bought used (2006 model) Ford Focus. Everything was working fine before I sent it to a local cleaning centre to do a full interior clean. Now both the electric wing mirrors are not working....

Need a family car for £5k - what do you recommend?

I need to buy a used car for £5000. It must be comfortable and have a large boot for a pram/buggy for a new baby currently 4 months old. Highish driving position preferred.

How can I avoid DPF problems?

The manual for my Ford Focus Estate 1.6 TDI instructs to occasionally run in lower gears at high revs but does not say how high for the revs or over what distance. In 10k miles, I am not aware that DPF...

P0087 & P0088 fault codes - what do they mean?

I own a Ford S-MAX (2008 model) 2.2 diesel. Recently it has displayed some fault codes. P0087 and P0088 both coming on at the same time. The car drives perfect until it's put under a bit of strain going...

What's the average life of a timing chain?

How many miles will a timing chain last? I've bought a 2005 Ford Focus with 96,000 miles on the clock.