My daughter's car was hit by another car and we now can't contact him - how do we make him pay for the damage?

My daughter's Renault Clio was hit in the back at a roundabout exit by a Ford Ka. The Clio sustained some damage, my six year old granddaughter and her friend were very upset and crying when this happened....

Do I need to reset the ECU after having a new DPF fitted?

The DPF on my 2010 Ford Mondeo TDCi burnt out, glowed red, smoked and then the exhaust dropped after 109,000 miles. No warning lights came up on dash. Can I just replace the DPF or do I need to sort out...

What company car would you recommend that's similar to the Toyota Auris?

What company car would you recommend that's similar to the Toyota Auris?

What cars are still reliable over the 100,000 mile mark?

I'm looking for a cheap to run car which will be reliable, but over the magic 100,000 mark, as I do plenty of miles and don't want to crucify value. Ideally for about £2500. I do enough miles (12,000 plus)...

The engine in our car keeps cutting out and losing power - what's wrong with it?

Our 2007 Ford Fiesta 1.4 TDCi broke down on Sunday evening. The engine cut out at 75mph. It started up again and revved fine, but came up with 'Engine System Fault' and an Amber Cog with and exclamation...

The aircon has failed twice in my Ford Focus - is Ford liable?

The air conditioning on my Ford Focus has failed twice in 18 months. A new Ford compressor/pump was fitted 18 months ago after screeching noises and smoke coming from under the bonnet. This has happened...

It's almost impossible to get fuel into our newly bought used car - what's the problem?

My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out. It takes ages to get a small amount of fuel in....

Just bought a used car from a dealer, now discovered problems - where do I stand with getting it fixed?

I bought a used 2011 Ford Mondeo for £6795 from a dealer at the weekend, but only after collecting it on Tuesday have I noticed a couple of problems. Firstly, one of the exhaust hanging brackets is corroded...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

Should a clogged windscreen washer pump be covered under warranty?

The windscreen washer nozzles on my wife's 2014 Ford Focus gives hardly any output. It appears to be a common problem caused by a clogged filter on the windscreen washer pump. We have been quoted £75 (one...