My car was damaged when at the garage - do I need to inform my insurer?

While my car was being serviced by a local garage a learner driver ran into the side of the car - the garage was test driving it at the time. The third party has acknowledge responsibility and the garage...

A garage has damaged our tailgate but won't admit liability - what do we do?

My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...

When should I pay for a mechanical inspection on a car I'm looking to buy?

I am looking to buy a used car, and am unsure about when, during the process, is best to pay for an independent mechanical inspection (such as offered by the RAC or AA). Of course, I would like to only...

Ratchet and ruined

My September 2010 Citroen C5 Tourer was recalled by Citroen and VOSA, in November for rectification of handbrake problem. I was instructed to take it to any authorised dealer. The work involved removing...

Service history from garages

Last week I took my car for a service at a BMW main dealer. The dealer damaged the car while it was being serviced (slammed the bonnet onto a spanner apparently), and held onto it for an extra couple of...

Blame game

Recently had new timing chain fitted to my 2001 Corsa, as recommended to me by diagnostic expert. Had car back and on 10th day it overheated as I attempted to join a motorway. Mechanic now blames me for...