What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Service history from garages
Last week I took my car for a service at a BMW main dealer. The dealer damaged the car while it was being serviced (slammed the bonnet onto a spanner apparently), and held onto it for an extra couple of days to get it repaired (free of charge).
The repair looks fine to me, but I expected to receive some documentation for 'service history'/warranty purposes. I was told the service manager would provide something that day, but they have not done so, and seem extremely cagey about providing anything to me at all in writing. Is this common practice, am I expecting too much to get proper paperwork for the repair?
The repair looks fine to me, but I expected to receive some documentation for 'service history'/warranty purposes. I was told the service manager would provide something that day, but they have not done so, and seem extremely cagey about providing anything to me at all in writing. Is this common practice, am I expecting too much to get proper paperwork for the repair?
Asked on 13 October 2011 by MJ
Answered by
Honest John
I think it would be unusual, but you can demand it in writing to the dealer principal, sent by post office special delivery so it is a matter of record.
Similar questions
I really think its time that BMW took a good look at its West London dealers.
A recent quote for an oil service, new front and back brake pads, coolant flush and brake fluid change came to the princely...
While my car was being serviced by a local garage a learner driver ran into the side of the car - the garage was test driving it at the time. The third party has acknowledge responsibility and the garage...
My wife took her Volkswagen Polo back to the main dealers for a service, where she has always had it serviced since she bought it there. When she collected the car she noticed that the tailgate had a huge...
Related models
Superb to drive. Great handling and steering. Upmarket image. Economical diesel engines culminating in amazingly efficient 320d Efficient Dynamics at 109g/km of CO2.
.jpg)
