Airport 'meet & greet' service has damaged my car – what are my rights?

I used an independent meet and greet parking service at Heathrow Airport recently. When they returned my car the leather part of the driver's seat was ripped. I told the guy who dropped off the car and...

Thank you for making readers aware of vehicles being towed away at Stansted Airport.

Thank you for publishing my letter about vehicles being towed away at Stansted airport. I hope this alerts your readers to this scam. I have written to the airport MD, Essex police and others about this...

Why does Stansted Airport penalise people for using its drop-off area?

I would like to draw readers attention to an issue at Stansted airport, where motorists are being ripped off for briefly leaving their cars in the drop-off areas to help elderly or incapacitated people...

I'd like to respond to your reader who suffered a poor experience with APCOA airport parking.

As Communications Manager at Exeter International Airport, I wrote to your reader DC of Brusford concerning his poor experience of APCOA airport parking as follows: “I now have pleasure in offering an...

Why won't APCOA explain after overcharging me for car parking?

I would like to draw attention to my treatment by APCOA at Exeter Airport. Last year I pre-booked airport parking for five days and on return found that I had paid more than for the current offer for seven...

Am I required to supply the name of the driver of my vehicle after a parking enforcement notice arrived?

Regarding an APCOA Parking Enforcement Notice at East Midlands Airport, I have been asked for £100 for dropping off/picking up in a no stop zone - "The Alleged contravention Breach of the terms and conditions...

Honourable member

For your information, below is the reply that I got from my MP Ann Coffey regarding clause 56 of the Protection of Freedoms Bill that allows parking enforcement firms to pursue registered keepers of cars...

Why did Apcoa Parking reject my claim for damage after my car was dented in their car park?

On 5 February, I left my car for one week at Apcoa Parking, Gatwick Airport. On return, I found that the offside indicator light and wing had been knocked, leaving a dent and no light cover. I immediately...

Thanks to Cophall Farm Parking at Gatwick Airport for excellent customer service.

I booked my car into www.cophallfarm.co.uk parking near Gatwick. They had offered the lowest price for 10 days parking that I could find. All staff were courteous and efficient. Then I got stranded in...

Why does Heathrow Airport still charge £2.50 to stop briefly to pick up passengers?

A few days ago, I was collecting an arriving passenger at Heathrow Airport, Terminal One. I followed all the signs correctly and found myself in the short stay car park. The person I was collecting was...