I was sold a car and wasn’t informed that it had been a "total loss" - is there anything I can do?

I bought a car seven months ago. On the day of purchase I was told it was listed as a Category N; however, the dealership made it clear to me that no bodywork damage was ever done to the car and it had...

Is it legal for a dealer to sell a car, which he knows has been in an accident, but doesn't tell the buyer?

I bought a 2015 used Ford Fiesta from a Honda dealer, but it's developed a noisy engine on start up. I returned it under warranty three month later, but they failed to fix it. They did not disclose the...

What is a zero per cent insurance claim?

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

Can I cancel the order of my new car based on its undisclosed accident history?

I've paid the deposit for a used car but have since found out from the insurance company that it had been in an accident. Although the dealership has no record of this, can I cancel my agreement?

What car checks are done by dealers?

Can I expect that a dealer will have done a car check and will know the car history if I purchase a car from them? Can I trust them not to sell me a car that is still on finance or has been written off?...

Bought a used car that is unroadworthy - can I take it back to the dealer?

I bought a used car from a dealer four months ago. Recently, the car - a Citroen C5 – had a minor knock on the suspension. I took it to my local garage and had the tracking done, but the car now pulls...

Discovered my used car has a hidden accident history

I bought a Volkswagen Golf GTD from an independent dealer recently. On the journey home I found that the navigation and cruise control didn't work. The seller offered £200 towards the costs of having the...

Skoda Citigo has hidden accident history - what are my rights?

I bought a three-year-old Skoda Citigo from a dealer eight weeks ago. Recently, it went into a local Skoda dealer for some minor recall work. However, on inspection, they found it had been in a major accident...

Discovered my car has a hidden accident history - what should I do?

I purchased a Lexus GS 450h from a main dealer about three years ago. The wings are now going rusty and Lexus have said this is due to inconsistent paint thickness from a previous repair and is not covered...