What are my rights if my car's clutch/flywheel broke within 6 months of purchase?

I recently purchased a 2012 vehicle at the end of August 2016 which came with an initial 3 month guarantee and a 2 year warranty I opted to purchase. The car was marginally over 85,000 miles when I bought...

Why is there noise coming from the front wheels of my Toyota Auris?

I own a 2016 Toyota Auris 1.6-litre diesel that's done 18,200 miles. The car was purchased brand new in February and it had its first service in July. Since around September I have noticed a high pitched...

Do 'active headrests' come under the Kia warranty?

I have a 2011 Kia Cee'd 3 CRDI. It's a lovely car but when you sit in either of the two front seats the seat back appears to collapse. I have no lumber support function and it can quite often happen while...

My warranty won't cover my windscreen because it isn't the original, what do I do?

I recently took my Volkswagen Touareg for its first ever service, I've owned it since new, and one of the issues was a fault on the lights sensor. This is part of the windscreen and they tell me that the...

What do you advise when warranty won't cover what dealer said it would?

I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could take it to a local garage to get it fixed and the...

Problem with used car after just a week - can I claim on the warranty?

I bought a second-hand Volkswagen Golf with full service history for £3445, I have only had the car for a week and done less than 20 miles in it. The problem is the clutch it makes a grinding noise when...

Volkswagen Polo warranty claim being refused - what can I do?

My daughter has a 14 plate 1.4 TDI Polo and the ACC and AC have stopped working. The local Volkswagen dealer where the car was bought second hand claim it is due to impact damage and won't cover the £900...

BMW X3 approved used car problems

I purchased a BMW X3 2007 (59,508 miles) from a BMW dealership in March 2013. The Turbo and Particulate filter failed at 68,424 miles. At 90,000 miles I returned the car to BMW again with Turbo, Particulate...

Vauxahll Corsa engine failure - who's to blame?

A family member bought a Vauxhall Corsa 1.2 petrol Ecotec last year (2012 - 62 plate). Despite my reminders, she has failed to service the vehicle (now owned for 14 months) and, low and behold, on Saturday...

A right to return car under warranty instead of take a fix?

I recently bought a Saab 9-5 SE (1999, 120,000 miles, £1500) from a dealer (three months warranty). On starting it the next day, huge amounts of smoke billowed out the exhaust and has done ever since....