The solicitors dealing with my accident claim will not pay the VAT - is this right?

I was the victim of a rear end shunt in March. So far the claims handling firm of solicitors have only produced an agreement for me to sign appointing them. I can never speak to my designated claims handler...

Can a dealer legally change the delivery time for a new car twice?

Can a dealer legally change the delivery time for a new car twice? I asked for a car to be a 1 September registration and a deposit was taken on that basis. I was then told that the car had to be registered...

A dealer is refusing to repair a car which was faulty after just two months - what should I do?

I bought a used car in February and after two months the turbo is broken. The car was smoking and burning oil fast, with two separate garages confirming the turbo is broken. I have asked the trader to...

A hire car firm claims a car was returned late and has charged for it - what can we do?

An Australian friend hired a car in UK and was upgraded. The car was returned in perfect order with a tank of fuel and he has copies of the contract and documentation. Back in Australia, money was taken...

What can I do if a car parks on my drive?

If a car parks on my driveway, what rights do I have to get it removed?

An accident management company left me £1500 out of pocket - what can I do?

Two years ago I was knocked off my motorbike by a driver who admitted full liability. I notified my insurance company, who said they'd put me in touch with an accident management company who would handle...

I was sold a car that was previously damaged - am I owed compensation?

I’m having a nightmare with my local Audi dealer. They sold me a six month old Audi A6 with 7000 miles on the clock. After owning the vehicle for just over six months, paint has started to come off the...

Is there a time limit on the issuance of traffic violation notices in France?

I rented a car at Geneva Airport in February this year and took the vehicle over the border into France for a few days. The rental company have just emailed me to tell me that the French police have requested...

Should I get legal cover on my insurance policy?

I'm in the process of renewing my car insurance and they are asking if I want Legal Protection (£30 extra). I know there are some firms that will cover you for that alone and for a lot less money. Are...

I bought a Cat N car, which is actually a Cat S write off - what do I do?

I’ve bought a car through a salvage auction site. It's registered as a Category N write off, but upon inspection of the car at my local garage, the car has structural damage to the rear subframe and possibly...