Brought a car and now it's off the road due to subframe failure

We brought the car roughly six months ago, and from day one, we complained about a knocking noise in the engine. The garage we brought the car from changed lots of parts but still the noise remained. We...

Legal issues on non fault insurance claim

What can be done about insurers giving your details to Drive Assist on non fault incidents and you being liable for car hire costs when policy clearly states 'courtesy car and legal protection provided"?Now...

Write-off offer - is it right and fair?

My Jaguar XF 3.0 Diesel was written off when stationary at a junction - no blame whatsoever. It was a July 2010 Luxury model owned from new with 54,000 miles, FSH and very high spec. The dealer, Statstone,...

Cheap metal tyre valve caps

My wife bought me a set of four silver metal tyre valve caps to replace my standard black ones, from the £1 shop. She thought they would match the colour of my Silver Golf Mk VI nicely. I didn't think...

private parking fines - where do i stand?

I have had a parking fine for exceeding the time limit on private property. I have reciepts for the duration of shopping in the retail park, I am also a breastfeeding new mum. Do I have grounds for appeal?...

Sticking valve gear - Toyota Corolla

I have a 2006 Toyota Corolla 1.6 with a noisy valve. Toyota tech says a batch of these were produced, and he said that the valve stem mushrooms due to being incorrectly hardened both he and a mechanic...

Parking question: Not displaying ticket

I have been served with with a APCOA – PCN - City Council Parking Ticket. They are demanding the full amount £50, as the original fine from a parking ticket was not paid within 14 days. Reason - Not displaying...

Hit and run of my friend a cyclist

My friend who is 15 was hit by a car while on his bike. The car drove off without stopping leaving him on the ground. The witness and the boy himself managed to get the VRN and told the police three weeks...

Timescale for damage assessment by insurers

My daughter's 11 year old car was run into over five weeks ago. The impact was so severe the rear valance was embedded in the rear tyres, the bumper and tailgate crushed, the C-post and front and rear...

Pothole damage - personal details request

In August I had the misfortune to damage an alloy wheel, tyre and tracking geometry when I accidentally ran into one of Sheffields notorious 'pot holes' in the highway. I have completed the claim forms...