Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

Having constant electronic issues with a new car - can I reject it?

Five months ago, my daughter purchased a new Vauxhall Astra 1.0 turbo from a Vauxhall dealer. Two weeks ago she started to have major electronic problems. The ignition stayed on though the key was out...

The aircon in my Mazda CX-3 failed and hasn't been fixed - can I reject the car?

The aircon on my Mazda CX-3 failed in February this year. The failure has finally been put down to a faulty condenser unit, which may or may not arrive soon (according to Mazda). Can I either reject the...

Can we reject a car because the dealer lied about the service history?

My son has just purchased a Volkswagen Scirroco from a 'dealer'. We checked the service record book before purchase and the last service filled in the book did not have a garage stamp, but it was completed...

My nearly new car has persistent air con problems - should I reject it?

I have owned a BMW M140i from new, the car is nine months old and has suffered persistent problems with the air conditioning. The local dealership has failed to fix them, so I took the car to the supplying...

Are the dealership liable for selling me an electric car that I can't charge?

A dealership sold us a Nissan Leaf. We didn't have many requirements beyond the basic spec (Acenta 30kw) but did specifically ask prior to order to have the ability to plug into a car charger at a specific...

A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

Is it legal to sell a car with a warning light on?

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

Can I reject my new Toyota C-HR for a windscreen fault?

My lovely new Toyota C-HR's windscreen developed a crack whilst sitting on the drive overnight. I took it to the dealer and after a few days was informed that it would be fixed under warranty. However,...

My new car was delivered in bad condition - can I reject it?

I bought a new Jeep Renegade via Carwow. Firstly, it was driven to my home, from the dealer, which I have since noted is some 240 miles away. This was never discussed. Bad enough but it the actual mileage...