Why didn't this dealer provide RAC membership with a car he sold, as promised?

My daughter recently bought a car from a dealer. At the same time she paid for RAC breakdown cover. About six weeks later the car lights were left on and the battery flattened. My daughter called the RAC...

Should my stepdaughter's Mazda 5's brake pads have been replaced under warranty?

My stepdaughter's 2007 Mazda 5 has had a squealing noise which comes of its own accord, but when you touch the brake pedal the noise goes away. This was reported to the main dealer several times. Last...

Battery free of charge

I’d like your opinion on my complaint to FIAT Group Automobiles UK Ltd. I bought a £35,000 FIAT based motorhome last year and after 1,700 miles the battery has failed despite a 3-year battery warranty....

Must I pay for repairs to my Mazda 5 made under warranty?

I have had a torrid time with Mazda. My wife's Mazda 5 Sport diesel, bought new in May '08, was serviced last year and taken again this year to Mazda Coventry (Coventry Motor Company) on 7th May for its...

I recently bought a used Ford Fiesta but the air conditioning needs re-gassing - must I pay for this?

I recently purchased a 57-reg Ford Fiesta Zetec from my local dealer. I have switched the air conditioning on several times since I bought it, but with the weather being so inclement I couldn't tell if...

Our 4-month-old Volkswagen Tiguan's engine has failed. Should we accept a new engine or reject the car?

We have a 4-month-old Volkswagen Tiguan 2.0TDI Auto. Following a large oil leak we have been told we need a new engine. Should we accept this or demand a new car? We had to wait four months for delivery...

Should my new Audi A4 be using oil at just 1850 miles?

I recently purchased a new Audi A4 SE TFSI (petrol) which, after 1850 miles, gave a warning to top up the oil, and needed .75 litres. Having spoken to the Audi dealer they advised that this was normal...

Is it normal for Nissan Note front wishbone arms and rear bushes to need replacement after just 21,000 miles?

I have a Nissan Note dCi which is now three years old. I love the car and have always had it serviced at the same dealer where I bought it. When it went in for its last free service and MOT, it passed...

Timing waits for no man

On Saturday, 6th March, I bought a 2001 'Y' reg VW Polo with 1.4 16v engine and 59k miles on it, from a fairly local dealer. I paid £2,700. On the Monday, I 'phoned the dealer to check when the timing...

Judder naught

I spent £4,000 at an Alfa dealer in 2009 fixing problems with my car. The gearbox was whining and needed replacing, so it was suggested I replace the clutch at the same time. When I received the car back...