Why won't Volkswagen contribute to the cost of an ESP/ABS repair on my four-year-old Eos?

I have just had to pay £1,365.46 to replace the ABS/ESP pump of my 4-year-old Volkswagen Eos, which has covered 27,500 miles only. The car was bought from a Volkswagen dealer in Cheshire and was just four...

Does my new Audi A3 have the Bluetooth extras I asked for?

I took delivery of a new Audi A3 Sportback 2.0 TDi 170 S Line on 1 September. This is my third A3 and in all I have been very happy with the model. When ordering the new car I decided to go for several...

I bought a Smart car two months ago which has an electrical problem - should the warranty cover this?

I bought a Smart car on a 55 plate with 52,000 miles two months ago. It appears that the wiring loom has shorted out, affecting a number of systems. I don't know the full outcome yet but this will be expensive....

My son bought a Ford Mondeo privately which has a starter motor fault - does he have any claim on the vendor?

My son has recently purchased privately a 2002 Ford Mondeo that was advertised as being a "very clean original genuine example of this ever popular car". He inspected it and was shown a large number of...

I sold a car which turned out to have been clocked - where do I stand legally?

I bought a car from a trader with no warranty - sold as seen. After six months I sold the car on with a 'sold as seen' invoice stating the following on the invoice. The odometer said 84,000 miles when...

Our Carioca motorhome was to be supplied with the wrong upholstery and by rejecting it we are in breach of contract. Why?

At a recent show, we paid £1000 deposit on a Carioca 746 Motorhome on 16 October 2009 at a price of £40,000 (plus extras of approximately £2000). The van was the latest Carioca 746 model and had green/cream...

I am being spuriously charged for damage after returning a leased Mercedes-Benz ML320CDI.

Hi, my wife and I had our 30-month-old Mercedes-Benz ML320CDI collected the other week following a lease we took out. The car had only covered around 16,000 miles against an allowance of 25,000. The car...

Our Rover Streetwise's head gasket has gone twice in 14,000 miles - should the garage contribute?

We have a Rover Streetwise that the head gasket went on last May. We took it to a garage for repairs at a cost of £500. Last week the head gasket went again after only around 14,000 miles. We took it back...

I bought a 1993 Mercedes-Benz 190 LE which needs work on the rear brakes. Should the dealer pay?

I bought a 1993 Mercedes-Benz 190 LE 2.0 about one and a half months ago. It has now developed a loud vibrating/rubbing noise upon braking. I bought the car from a dealer with 12 months' MOT. My technician...

The DPF in my Mazda 6 has failed - should the dealer replace it?

I bought a secondhand 2007 Mazda 6 estate with 62000 miles clocked, so it's out of warranty but under three years old, from a very small dealer - they seemed to sell one car at a time from home but traded...