What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
My son bought a Ford Mondeo privately which has a starter motor fault - does he have any claim on the vendor?
My son has recently purchased privately a 2002 Ford Mondeo that was advertised as being a "very clean original genuine example of this ever popular car". He inspected it and was shown a large number of receipts for servicing at a main Ford agent. On that basis, he purchased the car. Shortly after purchase, he discovered that the car did not always start when the ignition was turned but if he got out, locked the car, then re-entered, the car started. He believed that this might have been a fault of the remote control locking system that he was prepared to have done.
However, within a couple of weeks of purchase, the car refused to start and the RAC had to be called. The RAC mechanic pointed out that a replacement starter motor had recently been fitted and this puzzled my son as there had been no reference to it in the documents produced. He telephoned the vendor who confirmed that a replacement starter motor had been fitted and that this work had been done "privately" - hence no receipt. The car was taken to a local garage who immediately identified the failure of the starter motor as a result of the clutch not being simultaneously replaced, My son then discovered the bulletin on the Ford web site that confirmed that if the clutch was not simultaneously replaced, the starter motor would soon fail and that they would not regard this as a warranty claim. He also understands that a further warning is placed inside the carton that contains the starter motor.
When the clutch was removed, photographs was taken of the "muck" that came out of the bell housing and the starter motor. He has tried to negotiate with the vendor of splitting the cost of the repair between them (£1004) on the basis that the car was misrepresented and has threatened to use the County Court, but the vendor will not budge. Does my son has a case?
However, within a couple of weeks of purchase, the car refused to start and the RAC had to be called. The RAC mechanic pointed out that a replacement starter motor had recently been fitted and this puzzled my son as there had been no reference to it in the documents produced. He telephoned the vendor who confirmed that a replacement starter motor had been fitted and that this work had been done "privately" - hence no receipt. The car was taken to a local garage who immediately identified the failure of the starter motor as a result of the clutch not being simultaneously replaced, My son then discovered the bulletin on the Ford web site that confirmed that if the clutch was not simultaneously replaced, the starter motor would soon fail and that they would not regard this as a warranty claim. He also understands that a further warning is placed inside the carton that contains the starter motor.
When the clutch was removed, photographs was taken of the "muck" that came out of the bell housing and the starter motor. He has tried to negotiate with the vendor of splitting the cost of the repair between them (£1004) on the basis that the car was misrepresented and has threatened to use the County Court, but the vendor will not budge. Does my son has a case?
Asked on 14 September 2010 by FRANK39
Answered by
Lucy
Any car bought privately is sold on the basis of Caveat Emptor - buyer beware. Unless this can be shown to be a trade sale he has no claim on the vendor.
Similar questions
When I turn the ignition key, the lights come on the dashboard but there's just a clicking noise and the engine doesn't turn. I've charged the battery using a battery starter as it hadn't been driven in...
I drove my son's car last week, a 2007 Volkswagen Astra (35,000 miles). I heard a loud squeal and then it cut out and I smelled something burning, which lasted 30 seconds. The first RAC guy tried to bump...
I have a 2007 Jaguar X-Type 2.0 diesel manual. It only has 38,000 miles and drives fine with no funny noises or handling issues. Lately it has shown an odd starting problem. When it's cold after standing...