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Most recently answered consumer rights questions
I have a BMW 118i SE three-door auto which I purchased new on 1 March 2007. The mileage is 41,438, mostly on long runs and the car is seldom used on short trips. It's always fully serviced and MoT’d by...
Based on excellent reviews, I encouraged my young daughter to buy a 2006 Fiat Panda and up to now she has been very pleased with it. It has now done just 19,000 miles. A problem has now occurred with the...
My daughter purchased from a dealer a 20-year-old Nissan Figaro with a full three-month warranty. She returned the car as the power steering was leaking. A power steering leak cure solution was poured...
My District Council has leased two Nissan Leaf electric cars as a contribution to a cleaner planet. Nissan calls it a zero emission vehicle with a range of 109 miles. The 'zero emission' is questionable,...
I bought a 2011 Mercedes-Benz C250 Bluefficiency Sport CDI Auto with 13,800 miles three weeks ago from a Mercedes dealer for £24,000, which I think is pretty much full retail. My initial feeling with the...
My car is a March 2009 Ford Mondeo 2.2-litre Titanium X five-door. I became the second owner on 18 August 2009 and the car has now covered 25,902 miles. It has regularly been serviced by a Ford Main Agent...
Could someone advise me whether I have case here under this SOGA. We purchased a brand new Nissan Qashqai in Jan 2011. In May it went in and had a new clutch, its currently back with the dealer having...
I would be grateful if you could provide advice on the following issue I am having with Mercedes-Benz. I purchased a B-Class from the used approved scheme five months ago. Recently, whilst washing the...
You gave me sound advice recently about a problem with my second hand S-Type Jaguar. Having purchased the vehicle from a Jaguar dealer some 130 miles away (as they had the model I wanted) I have paid £298...
I took delivery of a new Honda Jazz 1.4i EX on 6 November 2009. The second annual service was carried out on 24 October 2011, at which time it had completed 8494 miles. It was found during the servicing...