What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Can I claim back the cost of a diagnostic test for a fault on my Jaguar S-Type?

You gave me sound advice recently about a problem with my second hand S-Type Jaguar. Having purchased the vehicle from a Jaguar dealer some 130 miles away (as they had the model I wanted) I have paid £298 to my local Jaguar dealer for diagnostic tests. They were unable to pinpoint any cause of my problem (engine management system) because the fault was not in evidence when they had vehicle in. Can I legally claim this cost back from the selling dealership? Car less than three months since purchase.

Asked on 18 February 2012 by JL, via email

Answered by Honest John
Had they found a fault denied by the selling dealer, yes. But in this case no, because no fault was found.
Similar questions
You recently diagnosed an “antiskid service required" warning on a Volvo XC90 as being due to different sized tyres front to back, but there may be a different reason. When my 2006 Volvo S60 was about...
My Renault Scenic has started to intermittently display the warning message on the dash "Check Injection" with the service light. I've checked out the definition in my handbook and it says "serious engine...
I have a 2009 Mercedes-Benz C220 CDI. Over the last week a single bleep has started emit from the centre console area every four to five minutes. This happens both with the radio/CD player on and off....
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer