How reliable is Toyota's IQ?

Which? Magazine [August 2012] said that "Toyota's IQ has performed badly for reliabilty this year, partly due to recalls for its steering system". I found this surprising, given 12 years experience with...

Rear Axle failed on 4 yr old 4x4 low milage no off road,dealer bought and serviced -should I be paying for this repair ???

My Grand Cherokee suffered major mechanical failure last week while on motorway. oil leak in Diff lead to rear axel damage. It is a dealer bought and serviced car. It has done 30,000 miles and is a Jan...

Mercedes-Benz automatic gearbox failed after 27,500 miles - where can I get it repaired economically?

My wife has owned a 2007 Mercedes-Benz A170 from new. The automatic gearbox has failed after 27,500 miles and the Mercedes dealer has said a complete new gearbox is required (first quote £5000, subsequently...

Legal responsibility when towed?

I was on private land for a public event. My car got stuck in mud. A marshall for the event towed us out of the mud by attaching the towing eye to the rear of the car and he then used his Land Rover. He...

Stained seats - what are my rights?

I have a new Seat Ibiza. Rain/water from my bag/brolly have wet the seat. It has dried but left water marks on the seating. Dealer and Seat seem to be unsympathetic. Claim this isn't a problem but...

Malfunction warning after fitting towbar to Mercedes

I bought a new Mercedes-Benz C220 CDI (W204) last month and had a Westfalia towbar fitted by the local dealer that the M-B dealer recommended, all worked fine. I was also told that the appropriate code...

My 1999 Mercedez-Benz S-Class has developed a serious rust problem - can you offer any advice?

I am the owner of a 1999 Mercedes-Benz S-Class. It has full Mercedes-Benz service history and it is badly rusting. It has the 30-year Mobilo guarantee. I have written to Mercedes-Benz in Stuttgart and...

Should Volkswagen replace my Polo's clutch?

I have a Polo 1.4 Match that is just inside its warranty period and has done about 28,000 miles. The clutch is slipping and needs replacing. The Volkswagen garage says this is normal wear and tear and...

Who pays for a new turbo?

We purchased a Ford Galaxy Zetec 2009 from 'the UK’s leading car and van retailer' about 3 months ago and the vehicle keeps failing into limp mode, with numerous visits back to service bay = new boost...

Advice regarding Fords liability to pay for a new engine

We took our Ford S Max into Ford as the oil pressure light was coming on the dash. We asked them to do a full diagnostic and healthcheck on the car. We were advised they could not find a fault and just...