Dealer can't find the fault on my Honda CR-V - how do I get it fixed while it's still under warranty?

My Honda CR-V has an intermittent fault, when in first gear - it jumps out of gear. I've taken it to the dealership, who've said they have put it on their machine and can't find anything. They say nothing...

My insurer are refusing to honour my extended warranty - do they have to pay for repairs?

I purchased two years extended warranty on a Mercedes-Benz C-Class, purchased from Motorpoint. The car recently developed a fault, which was rectified by a Mercedes-Benz garage, having first received authorisation...

The clutch on my 2015 Ford Focus broke after 9000 miles - should Ford pay the £1227 repair bill?

I own a 2015 Ford C-Max 1.0-litre EcoBoost. The clutch burnt out on the M25 in horrendous traffic, I was lucky I found a stretch of the hard shoulder without an accident happening. Ford refused to pay...

Is Ford liable for the clutch on my new Focus failing after 16,500 miles?

The clutch on my new Ford Focus failed after only 16,500 miles (20 months). Ford Customer Relationship Centre say "no defective part" and blame me for "riding the clutch". We may not be the best clutch...

If a car dealership goes out of business, who is liable for an existing warranty?

If a car dealership goes out of business, who is liable for an existing warranty?

Why are the rear brakes in my relatively new BMW 2 Series already worn?

I own an 18 month old BMW 2 Series Active Tourer which has just had it's first service at 17,100 miles. I'm told that the rear brake pads are worn and need replacing (£275). Having owned many cars, I've...

I reported a rust problem when my car was under warranty - should Dacia sort this out FOC?

I bought my Dacia Duster in 2014 with 28 miles on the clock. I now have major problems with rust in the boot and under the front passenger seat. I saw it on my first service and told the garage but it...

My E-Class Estate wheels are corroding - should Mercedes-Benz honour my warranty to repair them?

I have a Mercedes-Benz E-Class Estate, which I've had from new since December 2015. The front wheels are corroding from beneath the lacquer around the centre caps. As the lacquer is not damaged/broken...

Various parts of my van need replacing - is the dealer liable for not fixing it in the warranty period?

I have 2012 Ford Transit Connect, bought 1 November 2016. Since taking the speed limiter off the van, the fuel filter overloaded sign keeps coming up. Now the engine management light has come on with engine...

Warranty company refuse to honour my warranty - what should I do?

I bought a car in April and it came with a third party warranty. Just over a month later it developed a fault and I claimed it under the warranty I had. The warranty company have refused the claim stating...