A dealer is refusing to fix my faulty car - do I have to take him to court?

I have a Jeep Grand Cherokee that I purchased from a dealer and after seven days it overheated, causing damage to the engine. He's refusing to do anything under the warranty he provided with the car or...

Am I entitled to a refund for prematurely cracked tires?

I bought four new Bridgestone Potenzas for my 2004 BMW Z4 around 14 months ago from a big name tire company. I've noticed both rear tires have started to develop cracks around the outer part of the tread....

Is it legal to sell a car with a warning light on?

I seem to have stumbled upon a whole world of hate this past week. I recently just passed my driving test and purchased my first car. The car in question was a Volvo C30 R Design. I don't know diddly about...

Can I reject my new Toyota C-HR for a windscreen fault?

My lovely new Toyota C-HR's windscreen developed a crack whilst sitting on the drive overnight. I took it to the dealer and after a few days was informed that it would be fixed under warranty. However,...

The dealer refuses to replace/repair my faulty car - what should I do?

I bought a secondhand Volkswagen Golf for £5000 from a dealer. It developed serious power issue after two months. Dealer refuses to accept liability but offered to pay half the cost of repairs in his affiliated...

If a claim has been paid, can the insurer claim it back?

If your insurance has already paid your claim and the money is in the bank, can they then make you pay it back? They are asking for it back because they may not be able to hold the third party fully at...

A dealer bought an old vehicle from me - do I have to refund him after he found rust?

I had an 18 year old campervan up for sale. A dealer inspected it and reduced his offer by £500 because of some bodywork rust, this was agreed. He bought it, then contacted me to say there was more rust...

Can I return my faulty Skoda Yeti because the dealer took almost a year to repair them?

On driving my Skoda Yeti home, after purchasing from an approved dealership in April 2016, I noticed an external squeaking noise emitting from the front of the vehicle and an internal whistling coming...

What do I do if the dealer refuses to refund my deposit?

I've put £100 down for a car and was waiting for the decision of the finance company. I was refused by the finance company and now the dealer won't refund my money even though he wrote that the £100 was...

Can I get a refund from the dealership who mis-sold me a damaged Renault Captur?

I bought a year old Renault Captur at the weekend and it appears to be a nice, well-kept car. However, driving it home I noticed what looked like specks of dirt on the centre of the windscreen. On Monday...