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Most recently answered consumer rights questions
About a year ago I emailed you with the dreaded problem of Mercedes-Benz Fire Opel red paintwork blistering. You told me at the time that I lawfully have to give them the chance to put the problem right,...
I bought a 2012 Jaguar XJ for £15,500 from a small dealer and it had done 111,000 miles. Took it for a service and cam belt (which I knew it would need) and was advised it needed a new gearbox! There was...
My Mercedes-Benz GLC Coupe 220d is crabbing in reverse. I read with interest that I am not alone and that this is a common problem with this model. Mercedes have tried it on with me saying I should pay...
I have a 2016 Mercedes-Benz GLC on lease. When the steering is on full lock the car starts to crab and makes an awful noise. Mercedes says this is a characteristic of the car and that to solve the problem...
I bought a car with a dealer because of the 5 star rating. They stated nothing was wrong with the car, but if there was to be something wrong we could take it to a local garage to get it fixed and the...
I bought an 8 month old BMW 1 Series from a local car dealer in November 2016. There have been a few clues as to its history such as ill fitting door trims, paint drops on the off side doors and glass...
I purchased a 2010 Freelander II five months ago from a main Mitsubishi dealer.
Last weekend a transmission error was displayed on the dashboard, at which point I took it to a local mechanic. He ran...
Sorry - slightly long question:
I have sold my Mini Cooper S 07 plate 134k miles privately to a cash buyer.
Following his test drive, I noticed an engine warning light come on. I notified the interested...
I have just bought 2011 Kia Cee'd from a non Kia dealership with a full MOT with no advisories. I bought the car 2 weeks ago. I contacted the garage for what sounds like a duff wheel bearing and they have...
To mark my wife's 50th birthday in April 2015 she decided to buy a Mini. After test driving a Main Dealer Demonstrator, I she purchased it with 3500 miles on 22 May 2015.
She has experienced many problems...