If you have a no-fault accident in a financed car, do you have to continue making payments for the outstanding finance?

My friend had a car accident while negotiating a roundabout. The other driver admitted liability. The car has been written off and is financed via the dealership (Toyota). They have been told to carry...

My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed?

I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between second and third gear. They attempted to fix it...

My new car was stolen and recovered with an extra 2000 miles on it - can I ask the insurer to total loss it?

My three-month old Audi S3 was stolen and recovered three weeks later. It was bought from new and was still in showroom condition with 1800 miles on it. It now has an extra 2000 miles on the clock, is...

My car was written off - what happens to the finance payments I've made so far?

My Ford B-MAX was involved in an accident and the other party accepted liability. I didn’t want the hassle, so I claimed against my own insurer. I lost my excess but, as I have legal cover under my insurance,...

Do I need Gap Insurance?

Is Gap Insurance worth having?

Can I reject my secondhand diesel because the DPF light keeps coming on?

I’ve recently bought a used car on finance with a deposit of £1000. On day three of having the car (less than 50 miles later), the engine management light came on. I rang the dealership and took it in....

I've been offered a finance deal that seems to good to be true - is it?

I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...

When my finance is paid off in 36 months, will the cost of my insurance increase?

I'm about to get a new car, which I've paid 50 per cent deposit and will pay 50 per cent on finance. I understand that I will not own the car until finance is paid off in full, but I will be the registered...

What are the best offers on new cars, including free insurance?

We're looking to insure a 17 year old driver. We are unsure which strategy to pursue, buy new - including free insurance - or buy a used car for £1000 - £2000 and take the insurance hit. What are the best...

The installation of a black box ruined my son's car - what should we do?

My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The car had played up a bit in the last few weeks and...