Should the garage have to cover the cost of repairs for my low mileage Honda Civic?

My 2013 Honda Civic failed its MoT on 'excessive handbrake travel'. I've been told by my local garage that it will cost in excess £850 but they will pay half. Should they should cover all costs? I've just...

The garage have found a fault with a car I traded in - what are my rights?

I signed and drove an Audi away from a dealer on Friday. The garage now want me to go back as they have found a fault with the trade-in car. What are my rights? My car was bought as seen.

How should I go about getting my air conditioning re-gas done under warranty?

We have a two year old SEAT Ibiza which needed an air conditioning re-gas, costing £70 as it wasn't covered by warranty. Nine months down the line it has failed again. By my reckoning, it has a leak which...

Are Halfords number plates legal?

I purchased a pair of number plates from Halfords, I believe it was the Hi Line option. I was reassured with this purchase that the plates were legal as they state on their website “We are registered...

My actuator constantly leaks and is just out of warranty - what can I do?

I purchased a 2012 Citroen C4 Grand Picasso and within 30 days it was leaking fluid onto my driveway. I took it back to dealer and they wiped away the leak and returned the car. Every two to four months...

Will a cancellation of an insurance policy stay on my record?

My insurance company have cancelled my van insurance due to a mistake that was made when purchasing online. I forgot to declare a motoring conviction for a bald tire I received four years ago, will this...

My dealer lied about my new car's service history - what action can I take?

I brought a Mercedes-Benz on 25 February 2017 and was told that the car just had a service done. Two weeks later, when I visited Mercedes-Benz there was nothing showing on their system. I've emailed the...

What is a zero per cent insurance claim?

My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...

A driver admitted to damaging my daughter's car - who has first right to repair it?

A driver reversed into my daughter's Land Rover Discovery 4 and confessed. Who has first right to repair the damage: the guilty driver, my daughter or her insurer?

Have any other owners had problems with their Volkswagen Caddy since the emissions update?

Since taking my 2011 Volkswagen Caddy Maxi 1.6 in for the emissions update I've noticed a marked increase in fuel consumption (down from 48-50+ to 36-38) and poor performance below 2000rpm in third, fourth...