Car insurance claim

A neighbour falsely accused me of hitting her car. She has gone through her insurance company. My insurance company have contacted me and said she has based it on the fact my car has a blue scuff mark...

Warranty claim help?

My 2010 BMW 520d broke down on the motorway with a snapped timing chain and BMW asked for around £6000 to repair it. Since then the BMW agents have found the crankshaft wasn't damaged and the total repair...

Legal claim against well-known fault

My BMW 5 Series broke down last and was eventually recovered. I operate as a Private Hire Chauffeur so my vehicle is my livelihood. The problem is a snapped top timing chain, which I have found out by...

Goodwill payment after car takes year to be fixed

My 2011 Lotus Evora S has been in the main dealer now for over 11 months to fix a poor running problem. They have misdiagnosed the fault several times and the bill has now grown to £5000. The dealer now...

Accident advice

I had an accident the other evening while wanting to turn right coming out of a side road onto a one way road. There were cars parked on my left right up to the junction. As I was edging out onto the road...

Litigation and DMF on Volkswagen Touran

We had our clutch and flywheel fail on us in very dangerous circumstances and without warning. At 15000 miles and 1 year 2 weeks from brand new. We asked the garage to keep the components for inspection...

Refund or repair?

I recently purchased a 2008 BMW 520d from an independent dealer for the sum of £5425. The recorded mileage at the time of the sale was 129,420 miles. On the evening of 21st March 2015, the car began to...

Overstayed in a car park and got a ticket - what do you advise?

Last week we visited the Lake District and decided to take a walk from Grasmere. We chose a walk that was listed as taking three hours and duly parked our car in a Parking Eye Car park, purchasing a four-hour...

I'm the registered keeper of a car which has received a parking ticket but I wasn't the driver. How can I dispute this?

I am the registered keeper of a car that was given a private parking ticket. I was not driving the vehicle at the time and I supplied the driver’s name and address as requested. The parking enforcer has...

What happens if you are forced through a red light camera by a police vehicle?

What's the position where you are 'forced' across a red light with camera by a police car? It happened to someone in the lane next to me yesterday and could have been me. The police car came up behind...