I bought a used car that wasn't fit for purpose - can I reject it for a refund?

I bought a used approved R-Class from a big Mercedes-Benz dealer around 16 months ago. The car has had a history of problems from the time I purchased it i.e. steering wheel issues and suspension problems....

Our newly bought approved used Honda CR-V has a faulty gearbox - is this covered by the one year warranty?

My partner bought an approved used 2011 Honda CR-V with a one year warranty less than a week ago. On four occasions it's jumped out of first gear when doing less than 10mph for a few hundred yards. Are...

Is it illegal for trade sellers to pretend that they're private sellers to shift more cars?

What's the legal position over a car advertised as a private sale, but which appears to be from a trader? There's a car advertised on the local Gumtree as a private sale, but on closer inspection the same...

It's almost impossible to get fuel into our newly bought used car - what's the problem?

My daughter just bought a 2006 Ford Focus 1.8 TDCi from a used car trader. It's only possible to put a trickle of diesel in or else the nozzle cuts out. It takes ages to get a small amount of fuel in....

Just bought a used car from a dealer, now discovered problems - where do I stand with getting it fixed?

I bought a used 2011 Ford Mondeo for £6795 from a dealer at the weekend, but only after collecting it on Tuesday have I noticed a couple of problems. Firstly, one of the exhaust hanging brackets is corroded...

A coolant pipe in my Ford Focus burst - is Ford liable for the car's damage and second degree burns?

A clip on a coolant pipe perished on my 2011 Ford Focus 1.6 petrol and filled the driver's footwell with steam and coolant. The driver sustained second degree burns to her feet. After three weeks Ford...

My Ford Kuga build date keeps being pushed back - what are my rights to cancel the order?

I've waited 20 weeks on a Ford Kuga. The latest (of six) build date I've been given will mean that from order to delivery would be approx 29 weeks. What are the rights for cancelling?

My BMW 3 Series was delivered with a cracked windscreen - is the dealer liable to replace it?

I had a used 2014 BMW 3 Series delivered to me by the BMW dealer this afternoon. Before we went for a test drive, I noticed a fairly large chip on the windscreen close to the middle, on the passengers...

Our car alarm goes off every night because it wasn't fixed properly after an accident - what do we do?

Both doors were replaced on our 2013 Ford C Max and now the alarm keeps going off at night. We get error messages for child lock malfunction, service required, drivers back door open (then the door jams...

We bought a faulty car from 130 miles away - do we have to take it back to this dealer for repairs?

We bought a 2008 Vauxhall Zafira, 55,000 miles, for £2495 on 22 July 2017 and drove the 130 miles home with no issues. On the 23 July the exhaust emissions light came on, so I contacted the seller and...