Most recently answered claims questions

My beloved 1995 Twingo was in a crash 2 weeks ago. I was not in the car and it was hit when parked by a 4x4 causing £1,700 damage. My insurer Norwich Union, new claims dept, assured me that they would...

I recently had a fairly minor bump near Guildford. Details were exchanged, the insurance companies have locked horns and no doubt in due course a puff of white smoke will emerge from one of their chimneys...

Earlier this year, my BMW 325i that I had owned for less than two weeks was hit by another car turning in the office car park. I saw the accident happen and the driver stopped and gave me his details....