My van broke a day out of the three-month warranty - does the dealer have to repair it?

My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?

A Ford Fiesta we bought three months ago now needs a new engine - are we due a refund?

My daughter bought a Ford Fiesta three months ago from Peter Vardy. The warranty for the car is with Ford. A month ago, it broke down and my daughter had it taken to a Ford garage. They say it needs a...

My used car has had faults since I bought it - will my warranty cover them?

I purchased a used Jeep Wrangler from a dealer for £20,000. They told me the car had been serviced by themselves, including all oil changes. Upon driving home, the car didn't feel right. I rang the dealer...

I bought a secondhand car two months ago - is the seller responsible for fixing its faults?

My dad purchased me a 2009 MINI about two months ago, in which time I've done 2000 miles. When the car went for it's MoT, it passed with a minor refusal for headlight bulb but was advised an engine management...

The dealer is refusing to accept my rejection of a faulty car - what do I do?

I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...

Our fusebox caught on fire - do we have any recourse as we've only owned it five months?

We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was the radio. Then smoke started to pour into the cabin...

I purchased a car with some minor faults - what are my rights?

I purchased a Citroen C4 Picasso on 10 August, it's three years old and had 21,000 on the clock. On arrival to my viewing and during the test drive I noticed a few things - one alloy was particularly badly...

I just bought a faulty new car - am I entitled to a refund if I didn't sign the logbook?

I bought a vehicle and paid in full for it, only to find on the trip home there was a gearbox problem. I then found out that only the seller singed the logbook. I have the vehicle and one half of the logbook...

What constitutes unsatisfactory quality under the Consumer Rights Act?

I bought a 2009 BMW 318i Tourer with 95k miles for £5700 in May from an independent dealer with a seemingly comprehensive six month mechanical warranty. On delivery I discovered that the reverse gear was...

My car has had two new engines and now has more problems - can I reject it?

I have owned a Ford Focus Ecoboost for the last three years and it has had two new engines. It has now gone back to garage with the same problem. Ford is now saying it is the water pump, but the symptoms...