Is poor range from an electric car grounds for rejection?

My wife and I wanted to replace a three year old EV. We went to a dealer and bought a brand new EV which was essentially the same as the old one. The new car was the next generation of the same car advertised...

Can I reject a used car because it has MoT advisories?

I bought a Nissan Qashqai from trade centre on HP as well as part exchange, I was told it had passed the MoT in April but did not receive the certificate. The following day I had a look and found four...

Can I reject a used car because of a faulty battery?

I bought a used car less than two weeks ago. It's a 2016 reg. The battery has failed three times since I bought it. The first time a friend jump started it for me, the second time a mechanic used a power...

I bought a car that was advertised as ULEZ compliant but turned out not to be - what can I do?

I recently purchase a vehicle which was sold as being ULEZ compliant. I asked the dealer to confirm this which they did in writing. On completion of the purchase I checked the V5 from which it is clear...

Should I reject a used car that has been awaiting repair for three weeks?

I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The dealer encouraged me to keep the car and they would...

Can I reject my new EV which refuses to charge?

I took delivery of a new MG EV4 Long Range Trophy on the 29th of April. They were only able to charge it to about 100 miles due to various problems at the dealership. I drove it for about 22 miles and...

Should I reject a faulty car that has now been off the road for six weeks awaiting repair?

I bought a faulty car from a dealership and realised it within just 12 hours. The repairs are going to take 6-8 months as the part required is not available and on back order. What’s my position? The car...

What is a reasonable fair use deducton when rejecting a used car?

I am in the process of rejecting a faulty used car. I purchased it six weeks ago from a dealership but my local garage has identified £2,000 worth of problems that are linked to corrosion. The dealer...

Problems with approved used car, should the dealer handle the repair?

I purchased a used 67 plate SsangYong Turismo from a main dealer under their 'approved used' scheme. I also purchased their own extended warranty which is on top of the three month one they offer. This...

Gearbox problem which is being repaired, can we still reject the car?

After 15 days of car ownership the car developed a fault. It is an automatic, the gearbox would not engage any gears, whether it be first or reserve. The dealership told us to find a garage to repair which...