My car was written off - what happens to the finance payments I've made so far?

My Ford B-MAX was involved in an accident and the other party accepted liability. I didn’t want the hassle, so I claimed against my own insurer. I lost my excess but, as I have legal cover under my insurance,...

I've been offered a finance deal that seems to good to be true - is it?

I've received a quote for the lease of a Volkswagen Tiguan SE Nav TDi of £79 per month, with an initial payment of £1527 over 36 months - including a maintenance package. Another car dealer (competing...

If a car was registered to someone before me - can I reject the car and have my deposit back?

I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?

Is it normal for a car dealer not to allow a test drive until a deposit has been paid?

I'm three hours drive from a dealer selling a car that my son wants. I contacted the dealer and he said we can't test drive the car unless we buy it by putting down a £500 deposit. Apparently they wont...

Should my daughter get a new Mazda CX-5 through PCP or Hire Purchase?

My daughter is looking to buy a new car, but is confused (as am I) about the best method of purchase e.g. PCP or Hire Purchase. She will do around 17,000 miles per year. Currently, Mazda are offering 0...

Why are there so many leased cars on the roads lately?

I have noticed there seems to be an unprecedented number of newly registered, German brand, premium cars on the roads around my neighbourhood. They're presumably driven by people who would otherwise not...

Why did a dealer want me to wait three months to register an ex-demo car in my name?

A month ago I agreed to buy an ex demonstrator Fiat Spider 124. After I paid my deposit, the salesman called to tell me that he couldn't put the car into my name for three months. I didn't really understand...

Can I cancel my order for a used car if I wasn't told it had an engine replacement?

I'm purchasing a Nissan Qashqai from a dealership. I noticed in the service book that its service had been delayed due to a warranty repair. I asked the salesman what the repair was and he said he would...

Does the Ford Ka+ have the same issues as the Fiat 500 that it's based on?

I recently put a small deposit down on a 2017 Ka+. Yesterday, a friend told me that it's a poor Fiat engine and bad gearbox. I'm now worried. Could you please tell me if his information is correct?

I've paid a deposit on a van I no longer want - can I get it back?

I saw a Citroen Berlingo van for sale but it didn't say anything about the service history. When I enquired I was assured that there was some but the book had been misplaced. I looked at the MoT history...