Bought a car which broke down days later. Sale of goods act clarification

On the 21st of Sept 2013 I bought a Ford C-Max from a second hand dealer, explaining, that I drive about 30k a year for work and need a reliable car. I was also driving to Exeter on the Thursday for...

New car needs engine rebuild - what are my options?

I purchased a new Chevrolet Captiva a few months ago. Within weeks of owning the car an oil drip appeared on my driveway and the dealer told me to bring it in for a check-up. However, on the way to the...

Can I reject a car after two years?

My 2011 Land Rover Freelander - which i have owned since new - has developed a slight misfire below 50mph. I have returned it to the dealer multiple times, yet it hasn’t been fixed. The dealer is now considering...

New Ka doesn't match the model in the brochure - what can I do?

I took delivery of a brand new Ford Ka Titanium three weeks ago and I have been in dispute with the dealer ever since. The car is described in the brochure as having a premium steering wheel, shown with...

How do we get a refund for a faulty car?

We recently bought a 2012 Ford Galaxy. We have driven it four times and had an engine malfunction warning come up three times. We have only had the car a month, but it has spent the last two weeks at the...

Can I reject my car because of undisclosed repairs?

Two weeks ago I purchased a 4.5 year old Audi A4 quattro from an independent dealer. I have now discovered the front off-side wing has been replaced, drivers door been removed, bonnet re-positioned, bonnet,...

Are we entitled to a refund?

My father recently bought a used car from Evans Halshaw. His own car broke down and he needed a car urgently as my mother is in hospital 20 miles away and my father likes to visit daily. His own car...

Rejecting a new car for pulling to the left?

In March 2013 I purchased a new BMW 5 Series from a local BMW dealer. The car was delivered to the correct specification and all was well until I had travelled about 1200 miles (mostly on motorways) when...

Spare wheel supply on a new vehicle

Honda is unable to supply a spare wheel as specified on my order placed and delivered in December. I have the previous year (2012) spare kit fitted but due to the new type of Lithium Ion battery it does...

Faulty car - lost faith in it - can I reject?

I have recently bought a second hand Mercedes-Benz E270. Within a day of having it a fault code started to show on the display. I immediately notified the dealer and dropped it off two days later and...