Faulty used car - can we reject it?

We bought a used Citroen C8 two weeks ago on the understanding that the cambelt had been changed and that proof of this would be forthcoming. However, the garage has still not provided this, plus the day...

Used car has covered 10k more miles than advertised - what should I do?

I have brought a used Audi TT from a main dealer. It was listed on the dealer website as having done 4600 miles, but when it was delivered it had actually done 13,600 miles. I bought the car as a distance...

Can I reject a car over damage and mismatched tyres?

My 2013 BMW 33-D Touring was delivered in August. Upon delivery, I noticed that the car had bodywork damage, which the supplying dealer has repaired. I have now noticed that the on the nearside, the front...

Car damaged due to contaminated fuel - who's to blame?

I purchased a two year old 19,000 mile car from a large car supermarket three weeks ago. I collected the car and drove it the 50 miles to my home. Within a day, the car refused to start and was towed to...

Dealer won't fix or refund my faulty car - what are my options?

I bought a new Mercedes-Benz A250 AMG a few months ago, but have had numerous build issues, mostly with rattles. The dealership has had the car for three weeks and failed to remedy them. I advised in writing...

Car dealer now claims he's a private seller - what are my rights?

Three weeks ago I bought a 2001 Skoda Fabia from an individual who sells cars for a living. He doesn’t have a forecourt, but does have a website with multiple cars for sale. Since buying the Skoda I have...

Can I reject a faulty used car after seven months?

For the past two weeks my 2010 Skoda Favia vRS has been consuming a lot of oil. The dealer has had two attempts to fix it (a breather modification and then a new engine) but the car is still using a lot...

Bought a car which broke down days later. Sale of goods act clarification

On the 21st of Sept 2013 I bought a Ford C-Max from a second hand dealer, explaining, that I drive about 30k a year for work and need a reliable car. I was also driving to Exeter on the Thursday for...

New car needs engine rebuild - what are my options?

I purchased a new Chevrolet Captiva a few months ago. Within weeks of owning the car an oil drip appeared on my driveway and the dealer told me to bring it in for a check-up. However, on the way to the...

Can I reject a car after two years?

My 2011 Land Rover Freelander - which i have owned since new - has developed a slight misfire below 50mph. I have returned it to the dealer multiple times, yet it hasn’t been fixed. The dealer is now considering...