Most recently answered consumer rights questions
I recently bought Volkswagen Scirrocco 1.4 TSI for my son. It has had two previous owners and was bought from a second hand car dealer with 39,000 miles on the clock (sadly not a Volkswagen dealer). In...
In December 2016, I purchased a 2015 Ford S-Max from a Ford dealer. The vehicle was Ford Direct with a two year, unlimited mileage warranty. Recently my car was hit by another vehicle. When I took the...
My daughter recently bought an 2010 Audi A3 TDI. It cost £6500 and she had it for seven months when the EGR valve needed replacing. We took it back to the dealers and they charged her £750 to replace it....
I bought 2009 Volvo V50 on 11 November and it went to my Volvo garage for a service on 21 November. Pre-service showed numerous faults, some serious. I have contacted the trader asking for my money back...
My son bought a new Volkswagen Golf GTE in September for his commute to work. He changed his insurance to an RAC policy with compulsory Black Box. The car had played up a bit in the last few weeks and...
I put down a deposit on a car from a main dealer, but he now says I have to wait a few weeks for the logbook to arrive. Can I have my deposit returned?
I bought a new Skoda Superb Estate seven months ago. When driving a few weeks ago, a warning light appeared on the dashboard saying 'Front Assist Not Available'. The light has been on ever since. My local...
We recently purchased a brand new Peugeot Expert van, which now has numerous ongoing issues. The sliding doors are out of alignment, thus causing damage to the bodywork. Peugeot removed two plastic bumpers...
I purchased a vehicle off a garage which came with three months free warranty, but they offered a further three months for an extra £100. Without knowing, I'd purchased a six month warranty with Autogroup....
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