Most recently answered consumer advice questions

I recently hit a bird, which necessitated a new windscreen for my Audi SQ5 as a mater of urgency. I ordered a replacement to be fitted by Auto Windscreens online. However, I got a call the next day saying...

We are heading to the UK, from Australia, for four months to do a few house swaps with some lovely English folk from various parts of the UK. During our time there we are wanting to have the freedom of...

I have a 2009 Honda CR-V CDT-i with 60,000 miles on the clock. Under heavy acceleration there is black smoke out the exhaust - a fair amount. We have done 5000 miles in the five months since buying it...

My niece, who already has a seven year old, is expecting triplets. What would be your recommendation for a vehicle suitable to transport two adults, a seven year old and three babies (including all the...

I have an Hyundai ix35 on three year PCP. It was one year old when I got it. It has some kerb scratches on the alloy wheels and minor scratches on the body, will the garage try to charge me to rectify...

I'm thinking of replacing my Vauxhall Corsa with a used Toyota Prius. I have read all I can find on your excellent website about such imports and the Shaken Test in Japan, but some UK car sales websites...

I want to buy a cheap car with low insurance. It needs to be reliable and I'm not bothered about the badge. What do you recommend?

Why is my new Honda Jazz EX CVT not remotely like the car you reviewed on your website? The ride in the back is atrocious.

My van was stolen from my drive a few weeks ago. I now have a replacement Ford Transit and I'm thinking of fitting deadlocks. Is this a good idea or is there something better?