I have had my used car less than six months but it needs a new clutch - what can I do?

I bought a 2006 Vauxhall Zafira from a small dealer at the beginning of July. I had some work done last week and have been told I need a new clutch. Can I go back to the dealer with this as it has been...

We bought a van that turned out to be faulty - can we get our money back?

I bought a van from a dealer who said it had no warranty because it was part-exchange. After a month it has broken down and we are being told we should get the dealer to collect and give us our money back...

I bought a used car but it doesn't match the description - what can I do?

I bought a used car and after a week it started sounding a little rough so I took it to be serviced. Turns out it needs £1400 of major work done. I only paid £1800 for the car. I want my money back. Am...

Our electric Smart doesn't reach the claimed range - what can we do?

Smart provides a range figure of 99 miles for its Smart EQ. In the two weeks we have had ours, we have never had an indicated range of more than 72 miles and in reality, less. Temperatures have been moderate...

I bought a nearly new car that turned out to be damaged - can I demand my money back?

I bought a used car with only 87 miles on the clock. The vehicle was initially sold to a taxi driver who after buying the car found out Uber would not accept that type of car as a taxi. The car was sold...

A used car I bought from a dealer is faulty - how do I make the dealer take action to fix it?

There are several small faults with a two-year-old Ford Fiesta I purchased recently from a dealer. How do I make the dealer actually take action to help me rather than just getting someone else to contact...

I bought a car that wasn't in satisfactory condition, the dealer then bodged the repair - should I return it for a refund?

I bought a 2014 Volkswagen Tiguan with a full service history from a main dealer. On taking delivery of the vehicle I started to clean it and noticed in the boot under the polystyrene liner was rusty,...

Should a clutch that was already failing be covered under warranty, even if it's considered wear and tear?

When a dealership offers an approved used car for sale with the final year's balance of the manufacturer's warranty still in place, is it fair to expect them to put right any wear and tear faults before...

I returned my car but the finance company is charging me for a missing service stamp - where do I stand?

I recently returned my car under the voluntary termination clause. Upon returning the car, it was discovered that the dealer didn't stamp the service book and now the finance company want me to pay an...

I bought a car from a classic car auction that turned out to be dangerous - do I have a claim?

I bought a car from a classic car auction described as maintained regardless of cost. It turned out to be in a dangerous and unroadworthy condition. The car was entered by a motor trader. Do I have a claim?